Employment Adviser

Employment Advisers x 3 - Interviewing asap for a September start, possibly sooner

£27,900 to £29,200 Permanent Full Time Monday to Friday 9am to 5pm

City Centre offices in Liverpool,

Benefits include 25 days holiday per year plus Bank Holidays, CPD, induction, support, vouchers,

Are you passionate about making a difference and helping others? Would you like to work in a customer facing role, making a positive impact? Consider the role of a Restart Employment Adviser to deliver a range of guidance and training services to support our clients unemployed customers with finding and sustaining employment, engage with employers and make local communities aware of the benefits of our clients service ! Alongside a generous base salary and our client offer training, development and progression opportunities. With the chance to dramatically make a difference to the local community, this role offers immense job satisfaction. Key to your success in this role is to demonstrate the ability to build rapport, show empathy, motivate people and influence their perception of working

Within the Restart Scheme, you will be part of a government initiative that provides personalised support for up to 12 months to help people find a job in their local area and overcome any challenges that
might be standing in the way of employment. Our client help to make a lasting difference to the lives of people throughout the North of England and beyond by supporting individuals to gain meaningful employment.
Our clients highly skilled advisers and keyworkers work with a range of individuals, from people who have found themselves recently out of work to those with complex barriers such as physical disabilities, mental ill-health, and debt.

Your responsibilities will include

Meeting with jobseekers, identifying any challenges and barriers with finding employment
• Booking jobseekers to any relevant training courses including customer service, security, hospitality, personal development, IT literacy and many others
• Supporting jobseekers with CV writing and job application process
• Liaising with employers to identify any employment opportunities for the jobseekers
• We are looking for candidates with the ability to work under pressure in a high-performance environment. Well-developed IT skills, including MI systems, spreadsheets, diary management, email, and data security.
Flexible approach to work, including willingness to travel and occasional unsociable hours. Ability to work to key performance indicators and challenging targets.
Capacity to network and promote the organisation.

Ideally you will have ;

• Experience of exposure to various customer groups.
• Previous experience of a working in a similar role in Welfare to Work or publicly funded services, recruitment, travel, sales or hospitality
• Any relevant advisory and/or training qualification e.g. Award in Education & Training (formally PTLLs Level 3), NVQ Advice & Guidance or equivalent.
• A degree in relevant subjects or equivalent, e.g. Sociology, Social Care etc

Required skills and experience:

• Able to demonstrate coaching/mentoring experience and persuasion/influencing skills through previous work or social activities
• Experience of working in a customer facing environment (i.e. Customer Services, Hospitality, Social Care, Customer Services, Sales)
• Experience of working in a performance target driven environment

To apply for the role of Employment Adviser Liverpool city centre email your cv to

Tina Lacey Recruitment is a specialist recruitment agency dedicated to the skills, training and welfare to work sectors nationally. We are committed to giving full free pre-interview advice and guidance right throughout the interview process.