Engagement Officer

We’re looking for an enthusiastic and organised individual with a passion for bringing the heritage of Calanais and the Outer Hebrides to life. You will promote the Centre and its programmes, strengthen community connections and support the visitor experience.

£31,827 fte (£19,096 pro rata)
per annum

job description

ROLE OVERVIEW

About the Calanais Visitor Centre

At
the Calanais Visitor Centre, we are committed to preserving, researching, and
sharing the rich archaeological heritage of the Calanais Standing Stones. Our
vision is to create an outstanding visitor experience while maintaining a deep
connection between the site, the community, and the wider world.

We are proud to be an equal opportunities employer that celebrates diversity,
operates within a culture of respect, and creates a welcoming environment for
all employees.

Role
Purpose

Support
the Heritage Manager with heritage and communication activities that help
people connect with Calanais. You will promote the Centre and its programmes,
strengthen community connections and support the visitor experience.

Normal working days are three days per week,
Monday to Friday, with flexibility to agree which days are worked. Occasional
evening and weekend work may be required to support events and operational
needs.

Reports
to: Heritage
Manager

Direct
Reports: N/A

Who
We're Looking For

We’re looking for an enthusiastic and organised individual with a
passion for bringing the heritage of Calanais and the Outer Hebrides to life.
Working closely with the Heritage Manager, you’ll help develop and deliver an
engaging heritage programme that connects visitors and local communities with
the site’s rich history. You’ll bring strong interpersonal and project delivery
skills, a collaborative approach to building partnerships, and a commitment to
diversity, inclusion and accessibility through our Heritage for All programme.
You’ll champion Gaelic culture and language, confidently represent the Centre
at events and public engagement opportunities, and use visitor feedback to help
shape and improve our activities. Experience in heritage, community engagement
or partnership working, alongside Gaelic language skills, would be welcome but
is not essential.

This
role would suit someone who:

• Has a passion for
  culture and heritage  
  
• Takes pride in being
  organised, accurate and highly dependable.
  
• Is confident managing
  multiple priorities while remaining calm under pressure.
  
• Has a keen eye for
  detail and enjoys producing work of a consistently high standard.
  

Requirements

Roles
and Responsibilities

Heritage Programme Delivery

• Develop and deliver
  aspects of the heritage program in partnership with the Heritage Manager.
  
• Promote diversity,
  inclusivity, and accessibility through the heritage for all programme,
  fostering an environment where all voices are heard and valued.
  
• Ensure that gaelic
  culture and language are championed throughout our activities.
  

• Develop and maintain effective partnerships with
  community groups, heritage organisations, archaeologists, educational
  institutions, tourism bodies and other stakeholders.
  

• Coordinate
  the collection and management of visitor feedback through surveys,
  observation logs and evaluation activities.
  

Communications,
Marketing and PR

• Create engaging, accurate and accessible content
  that communicates the significance of the Calanais Standing Stones and the
  wider heritage of the area.
  
• Support the delivery of the centre's
  communications and marketing plan in collaboration with the heritage
  manager.
  
• Coordinate media enquiries, press releases,
  online reviews, key marketing assets and affiliate websites and
  promotional campaigns in line with organisational priorities.
  

Other
Responsibilities

• Commit to continuous professional development and
  undertake relevant training.
  
• Keep up to date with developments in
  communications, digital engagement and the heritage sector.
  

Person
Specification

Essential
Skills, Experience and Qualifications

• Excellent organisational, planning and
  interpersonal skills.
  
• Experience of planning and delivering projects
  within agreed budgets and timescales.
  
• A genuine enthusiasm for promoting heritage,
  culture and visitor engagement.
  
• Excellent written and verbal communication
  skills, with exceptional attention to detail and proofreading ability.
  

Desirable
Skills, Experience and Qualifications

• Ability to speak Gaelic.
  
• Qualification in communications, marketing,
  heritage, event management or a related discipline.
  
• Experience of working within the heritage,
  tourism, culture or charitable sectors.
  

Personal
Attributes

• Able to work effectively as part of a small team
  while also being confident working independently.
  
• Creative, enthusiastic and proactive, with the
  ability to develop innovative ways of engaging audiences.
  
• Flexible, adaptable and willing to support a wide
  range of organisational activities.
  

Benefits

WHAT WE OFFER

At the Calanais Visitor Centre, we believe in creating a
supportive, rewarding, and inspiring workplace. We offer:

·        Competitive
Salary & Benefits – Including a comprehensive benefits package.

·     Fair
Work Scotland Accreditation – Commitment to being a Living Wage employer and promoting Fair Work
principles.

·     Personal
& Professional Development – Ongoing training, leadership development, and
opportunities for career growth.

·     Work-Life
Balance –
A flexible and supportive work environment that prioritises employee wellbeing.

·     Recognition
& Reward – A culture that values contributions and celebrates achievements.

·     An
Inclusive & Supportive Workplace – A welcoming and dynamic environment
where employees feel valued and empowered to grow.

Join us in shaping the future of the Calanais Visitor
Centre and ensuring its legacy for generations to come.

Our Working Environment

At Calanais, every role matters. Whether you are welcoming
visitors, serving coffee, preparing food, assisting in the shop or supporting
behind the scenes, every member of our team contributes equally to the
experience our visitors receive. We believe in treating everyone with the same
respect, supporting one another, celebrating success together and creating a
workplace where everyone feels valued.

Questions?

Interested?

If you'd like an informal conversation before applying,
we'd be delighted to hear from you. Please get in touch with Heritage Manager
Kathryn Lamont Smith at: [email protected]