Enovia Lead Analyst

Join Eaton and be a part of our commitment to providing impactful, energy-efficient solutions that shape a sustainable future. At Eaton, we make what matters work, and we\u0027re dedicated to fostering a workplace where ethics, inclusion, diversity, and our people are at the forefront.\n\n## What you\u2019ll do:\n\nThe ENOVIA Lead Analyst will be responsible for end\u2011to\u2011end Global PLM support operations, ensuring the stability, availability, and performance of the ENOVIA platform for users across regions. This role serves as a technical and operational lead for PLM production support, handling high\u2011complexity incidents, driving effective resolution, and ensuring minimal to no business impact.\n\n \nIn addition to global PLM support, the role includes platform and application administration responsibilities, with ownership of region\u2011specific operational activities such as environment monitoring, user and access administration, job scheduling, data operations, and system health checks. The candidate will play a critical role in maintaining platform stability, reliability, and compliance. \nThe position also carries responsibility for data compliance, integrity, and sensitivity, ensuring adherence to regional and global data governance standards. Due to the nature of data handled and regulatory requirements, the role requires a UK citizen to ensure compliance with data security and integrity obligations.\n\n \nThe ENOVIA Lead Analyst will work closely with global IT teams, platform owners, integration teams, and business stakeholders, acting as a key point of coordination for production issues, enhancements, and operational improvements. The role demands strong technical expertise, leadership in incident management, and the ability to operate independently while maintaining clear and effective communication with stakeholders.\n\n \nKey responsibilities include: \n\u2022 Act as the expert for Global PLM (ENOVIA) production support, ensuring stable, reliable, and compliant operations across region \n\u2022 Provide expert support to users on Engineering Change Control, document control and distribution, and PLM business processes. \n\u2022 Troubleshoot and resolve issues related to ENOVIA modules/centrals, including integrations with CAD and ERP systems \n\u2022 Own and manage High to Critical severity incidents, prioritizing high\u2011impact and urgent issues to ensure minimal or no business disruption \n\u2022 Perform platform and application administration activities working with Global platform team region specific platform operations including : \n\\- Server patching, upgrades, backups, and restoration for Windows and/or Linux environments \n\\- Monitoring server health, disk usage, CPU/memory utilization, and system/application logs \n\\- Managing user access, permissions, roles, and service accounts \n\u2022 Ensure system uptime, stability, and performance, meeting defined operational SLAs \n\u2022 Drive and contribute to root cause analysis (RCA) and problem management, identifying recurring issues and systemic gaps. \n\u2022 Proactively identify and implement preventive maintenance and improvement opportunities to reduce future production incident. \n\u2022 Ensure adherence to data compliance, integrity, and sensitivity requirements, especially for region\u2011specific regulatory obligations \n\u2022 Support audits, compliance reviews, and security assessments as required. \n\u2022 Build strong working relationships with business stakeholders, global teams ensuring effective communication and trust \n\u2022 Play a key role in driving ENOVIA transition and migration initiatives across region \n\n## Qualifications:\n\n\u2022 Bachelors degree in a technical discipline or B.S. Comp Sci / Mathematics / Engineering / Equivalent \n\u2022 7-10 years\u2019 experience in supporting PLM application \n \n\n\n## Skills:\n\n\u2022 Exposure atleast one industry wide used PLM application (Enovia, Windchill or Teamcenter) \n\u2022 Knowledge of Engineering processes. Integration with various CAD tools like ProE, CATIA, Solid works \n\u2022 Well versed with various CAD tools and has CAD modelling experience \n\u2022 Basic knowledge of application infrastructure and middleware \n\u2022 Understanding of network basics (DNS, ports, firewalls, load balancers) \n\u2022 Familiarity with backup, recovery, and disaster recovery concepts \n\u2022 Good Understanding of ITSM processes \n\u2022 Good Understanding of change management process and its work flow \n\u2022 Strong ITIL knowledge (Incident, Problem, Change, Release)\n\n * Excellent customer service and communication skills\n * Excellent written and verbal presentation skills\n * Demonstrates accountability, passion and ability to learn quickly\n * Ability to deal with ambiguity and make decisions\n * Excellent ethics and values\n * Excellent problem solving skills\n * Excellent analytical skills and with in depth understanding of business operations and of cross domain business processes\n * Strong communication and stakeholder management skills\n * Ability to manage priorities in high-pressure environments\n * Collaborative mindset with a focus on continuous improvement\"\n\n\n\n## What we offer: \n\n * Competitive compensation and benefits package\n * Challenging projects in dynamic collaborative team\n * Great company benefits \n * We make your aspirations matter \u2013 Eaton encourages internal promotion, whenever possible\n * We make your growth matter - We invest in our employees for the long term \u2013 not just with salary and benefits, but with ongoing learning and development opportunities made available through Eaton University\n * We make your contributions matter - reliability, safety, efficiency, and sustainability are at the core of our dedication to improving people\u2019s lives and the through power management technologies\n * We make your wellbeing matter \u2013 We put your health and safety first. Wellness at Eaton is more than a program, it\u2019s about changing the environment by offering the right tools to help empower employees to make that happen\n\n\n\nAll positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates\u2019 privacy rights and data security will be protected in accordance with applicable laws. \n\nWe are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.\n