Enterprise Risk Manager

Our Global Risk and Assurance team is looking to recruit exceptional individuals to help us on our journey to mature the Governance, Risk and Controls (“GRC”) function in Belron and across its group of international brands.

The Enterprise Risk Manager:
Will help facilitate the complete lifecycle of the Enterprise Risk Management (“ERM”) process with a focus on integrating risk management techniques into the company's operational processes.
Is accountable for monitoring the business unit risk and control environment and consulting on risk mitigation plans to ensure the exposures are kept at acceptable levels.
Will act as a key contact for the business for the overall risk management framework.
Has strong interpersonal skills, enabling them to engage effectively with leaders across the world and ensuring a proper understanding of risk management.

You will support Belron during an exciting period of change and bring your ideas and experience to help deliver the enterprise risk management approach for our global business.

Key responsibilities include:

Build and maintain relationships with key stakeholders across countries and functions (e.g. Country Leadership teams, key function representatives, finance, external partners, audit etc.)
Think creatively, sharing your ideas to deliver continuous improvement for the risk management programme.
Keep abreast of the macro and micro-environment, regulatory trends and emerging risks within or outside of Belron.
Deliver key events and workshops on behalf of ERM team, including our future trends and innovation forum.
Ownership of the ERM tooling platform, utilising tools and technology to provide risk reporting and relevant insights / analysis, identifying future enhancements and ensuring all risk information is accurate and updated when necessary on the platform.
Assist with providing coaching, guidance and education to senior business leaders (and their teams) to ensure they know the expectations of the ERM programme, their responsibilities in the process and support in developing strategies to address identified risk exposure.
Facilitate the delivery of the business unit risk process, overseeing the identification, assessment, documentation and reporting of risks and controls for country risk profiles.
Assist in the preparation, review and issuance of risk reporting and presentations, delivering key learnings and updates to senior leadership, the Board and other relevant forums.

THE PERSON

Your skills, knowledge and experience will play an important part in your success in this role. So will your ability and willingness to learn new skills and work with your team as we build something new for the organisation.

Your performance will be measured in the following ways:

Partnership: Working with our global brands, our goal is to drive better business outcomes by sharing our collective expertise and advice on risk. You will develop and sustain relationships with stakeholders, working with all functions and geographical areas to help them improve the way they manage risk.
Communication: There is a significant breadth of topics, stakeholders and information involved in the risk management process. You will need to be able to decipher key messages and communicate with impact, at different levels of seniority, making complex topics relatable for any audience.
Team Working: Our personal experiences make us unique and by our bringing different perspectives we can enable better problem-solving and improving ideas. You will collaborate with others across the business and our broader team by providing mutual support, challenging in a constructive way and communicating information and knowledge openly with colleagues.
Critical thinking & Agility: We are a successful but complex global business, and we continue to embed and improve the understanding of risk across the business. You will need to be able to take a step back, recognise the interconnectivity of activities / risks and bring new perspectives to risk conversations.
Your development: As the world becomes increasingly more complex, so do the risks we manage and the knowledge and skills we need to manage them. Working with your line manager, you will identify areas of personal and professional development that supports your growth and meets the needs of the business.

Essential

A Bachelor's degree in a related field is preferred for this role (e.g. law, business management, economics, finance), or equivalent experience.
We are looking for individuals that have experience in practice or industry in areas related to the role, e.g. governance, risk, compliance, strategy, legal or internal audit.

Knowledge & Skills

Fluent in English and good communication skills (both written and verbal). Experience in operating an enterprise risk management program is preferred but not required, but embracing new experiences will help in the absence of this.

Circumstances

The candidate will be based in the UK which will require regular visits to Egham, Surrey. There will be some modest international travel across our countries required to fulfil the role outlined above.

Our team is a proud supporter of Diversity, Equity and Inclusion, and we are committed to understanding and meeting the needs of a diverse team, including a healthy work-life balance. This includes a flexible work from home approach.

ABOUT BELRON

Belron is the worldwide leader in vehicle glass repair, replacement and recalibration (VGRRR) with more than 10 major brands including Carglass®, Safelite® Autoglass and Autoglass®. Building on our existing capability and expertise, we are taking an industry leading position in ADAS (Advanced Driver-Assistance Systems) recalibration. In addition, we manage vehicle glass and other insurance claims on behalf of insurance customers.

Established in 1897, Belron has grown year on year through acquisitions and organic growth culminating in today’s business that spans 40 countries. We have around 29,000 employees, serving 18.2 million customers with a strong focus on customer service quality. In 2019 this was demonstrated with a Net Promoter Score of 84.2% which was the highest score in the history of Belron. Group revenues were EUR 4.2 billion in 2019 with 12.m vehicle glass repair and replacements and over 876,000 recalibrations carried out across the world.

Belron is committed to its purpose of making a difference with real care - to our customers, our people and to society. This touches every part of our business and means: delivering an outstanding service to our customers and looking after their safety, ​ensuring that Belron is a great place to work for our people, ​having a positive impact on the societies around us, and ​delivering strong returns for our shareholders.​ To deliver our purpose we live by our values – being driven, caring, collaborative and genuine. These are our unchanging principles – they have guided our behaviour since our company began. ​

Belron is undertaking a transformation program with the objective of improving the experience of our customers and people through being more efficient and effective. We are doing this by taking a global approach, leveraging the strengths of our company’s size and scale, and working in a joined-up approach that transforms Belron to be a truly ‘best in class’ company.