Enterprise Sales Manager

As a family-owned business our people are central to our success, and following years of organic, consecutive growth, we’re looking for people who share our core values of sustainability, trust, collaboration, and innovation to drive us forwards.

Software never stays the same and neither do we. We want our people to be part of a progressive organisation, encouraged to embrace change and new ideas to shape our future development. Your input is vital, which is why we’re committed to personalised learning paths for every employee to help you, and us, grow.

Our goal is to make the world of work easier as a leader in the HR, payroll, finance, and integration solutions software and services industry. We’re proud to design and develop some of the best business solutions like iTrent and People First to support our customers’ people-related challenges across every vertical.

Looking for the place where you can belong? Join MHR and help us shape the world of work.

As a Sales Manager that specialises in overseeing Account Directors, you will play a pivotal role in driving revenue growth, fostering client relationships, and ensuring the success of our key accounts. You will lead a team of Account Directors, guiding their strategic initiatives, nurturing client partnerships, and implementing effective sales strategies to meet and exceed revenue targets.

Duties and Responsibilities:

Leadership and Team Management:
Provide leadership, guidance, and mentorship for the Account Director Team.
Set clear sales objectives and performance metrics for the team.
Foster a culture of collaboration, accountability, and continuous improvement within the sales team.

Client Relationship Management:
Cultivate and maintain strong relationships with key clients at the C-Suite level within enterprise accounts.
Develop growth and strategies in key regions such as Scotland, Wales, Ireland and the London Boroughs.
Understand clients' business needs, challenges, goals, and objectives to propose tailored solutions.
Developing solutions and advising customers on vision, roadmap and the value that MHR brings to their organisation.
Act as a primary point of contact for escalated client concerns or inquiries.
Drive continuous customer satisfaction raising the CSAT/NPS score within the business, accelerating customer reference ability.
Working with customer success to drive adoption in purchased solutions.

Sales Strategy Development:
Develop and implement sales strategies to drive revenue growth and achieve targets.
Collaborate with the marketing team to align sales efforts with marketing initiatives.
Analyse market trends and competitor activities to identify new opportunities and mitigate risks.
Collaborate with New Business and Marketing to ensure we have a full picture of the customer, influence (internal and external), and relevant campaigns.

Performance Monitoring and Reporting:
Monitor sales performance metrics, including revenue, pipeline growth, and client retention.
Provide regular performance reports and insights to senior management.
Identify areas for improvement and implement corrective actions as necessary.

Training and Development:
Day to day coaching to increase the Account Directors ability to network across the enterprise accounts at executive level and communicate at a business level.
Conduct regular training sessions to enhance the sales skills and product knowledge of the sales team.
Provide ongoing coaching and feedback to help Account Directors achieve their targets and professional growth.

Technology:
Tracking forecast, pipeline build and sales process within SalesForce and Clari Software.
Presenting back to the business a robust forecast to the senior leadership team
Understanding of Public Sector frameworks, route to market and procurement processes.

Experience:
Bachelor’s degree in business preferred or equivalent.
Proven experience in an ERP Account Director Role within enterprise accounts
Strong understanding of sales processes, techniques, and methodologies.
Excellent leadership, communication, and interpersonal skills.
Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
Demonstrated track record of achieving and exceeding sales targets.
Experience in the HR, Payroll and Finance solutions.

Skills:
Relationship Building
Customer Focus
Commercial Awareness
Negotiation Skills
Organisational skills
Problem solving
Communication
Selling Experience
Engaging with customer
Teamwork
API knowledge
Negotiation Skills
Coaching and Mentoring

Benefits to support you personally and professionally

Alongside the opportunity to work with an incredible team and express your individuality, we offer a range of personalised benefits including:

Access to over 60 internal training courses, professional qualifications, and cross-departmental mentoring and coaching programs
24/7 access to a GP through SmartHealth for you and your family, confidential mental health support, and paid sick leave
Ability to purchase or sell additional holiday days beyond the standard 25 days and bank holidays
Monthly employee recognition program and departmental awards
Referral bonus scheme of up to £2,000
Employee-led social events such as running clubs, football teams, book clubs, and bake-offs
On-site subsidised restaurants offering a variety of fresh meals daily
Opt-in benefits schemes such as private medical insurance and dental coverage

We value the well-being, financial stability, and inclusivity of our employees, and strive to provide a supportive working environment.