Entry level customer service role

Hours: 8:00 AM - 4:30 PM, Monday to Friday

Salary: £25k

About the Role: We are seeking a dynamic and motivated Customer Service Admin to join our team. This role is pivotal in ensuring smooth customer service operations and supporting our sales administration. You will manage one customer service representative and handle export information, while also liaising with our international clients. Spanish language skills are beneficial but not essential.

Key Responsibilities:

• Oversee daily customer service operations
• Support sales administration tasks
• Manage and mentor one customer service representative
• Handle export documentation and processes
• Communicate effectively with international clients

What they Offer:

• Competitive salary with a 9% bonus
• A supportive and collaborative work environment

Qualifications:

• Bright enthusiastic communication skills and ability to learn
• Strong organizational and communication skills
• Ability to manage and mentor staff
• Knowledge of export processes