ER & Operations Lead

Lead Employee Relations and People Operations activities across a multi-site organisation, acting as the first point of contact for complex ER matters while supporting policy, governance, compliance and operational improvement. You'll partner with managers and senior stakeholders to deliver a consistent, high-quality people service.

Client Details

Are you an experienced HR professional looking for a role that combines Employee Relations expertise with People Operations leadership?

We're supporting a leading financial services organisation in the search for an ER & Operations Lead. This is a newly created role offering the opportunity to make a genuine impact across a multi-site business while helping to shape and enhance the people function.

Description

Acting as the lead contact for complex Employee Relations matters
Coaching and supporting managers through disciplinary, grievance, absence, performance and capability cases
Overseeing people processes across the full employee lifecycle
Maintaining and developing HR policies, procedures and governance frameworks
Supporting risk, compliance and regulatory activities, including SMCR requirements
Analysing people data and trends to drive continuous improvement
Identifying opportunities to improve processes and enhance the employee experience

Profile

Strong Employee Relations background
Experience within HR Operations, Shared Services or People Partnering
Knowledge of UK employment law and HR best practice
Experience within a regulated environment would be advantageous
SMCR experience would be beneficial

Job Offer

Salary up to £53,000
Hybrid working (50% office based)
Solihull location with free parking
35-hour working week
Exposure to senior stakeholders and strategic projects
Private medical insurance
Matched pension contributions
25 days annual leave plus bank holidays and your birthday off
Opportunities for professional development and career progression.
A chance to make a real impact in a regulated, purpose-driven organisation
Only candidates based in UK and eligible to work in UK are allowed