ERP Support

Office based in Southampton.

Application Support Consultant (Application Support, ERP Support, SQL, Software Support, Technical Support) - Award-winning ERP vendor, great training & career development

An Application Support Consultant (Application Support, ERP Support, SQL, Software Support, Technical Support) is required by a fast-growing, award-winning ERP software vendor based in Southampton. This ERP company is a customer-focused technology business that provides perfect-fit ERP solutions to over 2,500 customers worldwide. With a strong reputation for innovation and a highly collaborative culture, they offer exceptional career development opportunities and a supportive, dynamic environment.

You will need:

• Experience in an application software support environment
• Strong communication and customer service skills
• Technical ability to troubleshoot and resolve support issues
• Good knowledge of SQL or database skills
• Experience with ERP systems is highly advantageous

Hands on support experience with MS Dynamics, Sage, Xero, Kerridge, Biztrack, P21, SharpAX, GreenTree, Opera, Acumatica or any other ERP solution would be a big advantage for this role.

Full training on the ERP platform is provided, offering you a great opportunity to expand your ERP knowledge in a structured and supportive environment. This is an excellent chance to progress your technical support career with a forward-thinking software company.

In this role, you will provide remote support to ERP users, troubleshoot technical issues, apply configuration fixes, maintain accurate case records, and escalate problems where necessary. You'll also support customer implementations, test system changes, and provide training as required. This is a varied, hands-on role based in the Southampton office.

Why Join this ERP Company?

• Full training on ERP system
• Private healthcare plan
• Flexible working options
• 25 days annual leave + bank holidays
• Pension scheme and exercise reimbursement
• Regular team social events and a strong, inclusive culture