ERP Support Coordinator

Are you an ERP Support Coordinator who has experience of using Priority Software?

We are seeking an experienced and detail-oriented ERP Support Coordinator to join our dynamic team. The ERP Support Coordinator will be responsible for overseeing and managing the daily operations of our Enterprise Resource Planning (ERP) system - Priority Software.

This includes providing technical support, troubleshooting issues, coordinating system developments and upgrades, and ensuring seamless integration with other business processes. The ideal candidate will possess a strong understanding of Priority Software, excellent communication skills, and the ability to collaborate with various stakeholders to optimise system performance. Key Responsibilities:
• Technical Support:
o Provide first-level support for Priority software users, addressing and resolving issues in a timely and efficient manner
o Collaborate with IT and external Priority software provider to troubleshoot and resolve technical problems related to the ERP system
o Monitor system performance and pro actively identify areas for improvement
• User Training:
o Develop and deliver training programs for Priority software users to enhance their understanding of system functionalities
o Create user guides and documentation to assist users in navigating and utilising the Priority software effectively
• Coordination and Communication:

To be successful in the role candidates will have experience using Priority Software.

The company offer 25 days holiday, free parking and the chance to work with a fantastic team.

Please do apply if this sounds of interest.