ERP System Analyst

Business Systems Analyst (SAP B1)

Hybrid - 2 days per week

Salary: £55,000 - £65,000

A retail business is seeking a Business Systems Analyst with a focus on SAP Business One (SAP B1) to join their team. This is a hands-on role that combines daily operational support with long-term improvement and integration projects across a dynamic systems landscape.

You will serve as the internal subject matter expert for SAP B1, SAP Customer Checkout (CCO), and various integrated platforms including eCommerce, WMS, and BI tools. The role sits within the IT function and involves working closely with end users, external vendors, and the Head of IT.

Key Responsibilities

• Provide functional support and configuration for SAP Business One and related applications (e.g. B1 add-ons)
• Manage user roles, permissions, issue resolution, and ongoing support across departments
• Maintain and improve data integrations between SAP and platforms such as Shopify, BigCommerce, Proteus, and CCO
• Liaise with external vendors to manage escalations, system changes, and new requirements
• Support user acceptance testing (UAT), create documentation, and assist with internal training
• Contribute to process automation and system enhancements in collaboration with IT and business teams
• Identify data quality gaps and opportunities for improved data capture and reporting
• Support project delivery and business change initiatives led by the Head of IT
• Oversee data validation and integration monitoring for key business workflows

Role Requirements

• Practical experience with SAP Business One, including functional configuration and workflow management
• Knowledge of tools such as Codeless Platforms BPA, Boyum B1UP, and Cindercone Magma
• Experience with integrations across eCommerce platforms, WMS, POS, and ERP reporting tools
• Background in wholesale, distribution, or retail environments preferred
• Strong understanding of how business processes translate into system functionality
• Proficiency with SQL (experience in a SAP HANA environment is advantageous)
• Exposure to Power BI, Power Platform (Power Apps, Power Automate), ETL tools, and DAX or Power Query (desirable but not essential)
• Confident communicator with the ability to explain technical issues to non-technical users and manage third-party relationships
• Hands-on, proactive, and solutions-focused approach