Estate Management Assistant NCCHS

Role: Estate Management Assistant 

Contract Type: Permanent

Working Hours: 37 hours per week, Monday-Friday between the hours of 8.00am-5.30pm  

Worker Type: Hybrid Worker 

Salary: Salary Grade D - £26,824 (Level one) rising to £27,694 (Level three), per annum

Location: Citywide – we have roles available in our Bulwell, Radford, Aspley and Bestwood offices

We’ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you’ve been looking for? Read on to find out more… 

Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.  

In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham.  So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you. 

* You can read more about the different benefits offered to colleagues working for Nottingham City Council here. 

About the Role 

We are looking for Estate Management Assistants to join Nottingham City Council’s Housing Services team. This is a career development opportunity designed to strengthen estate-based management and enhance services for our tenants and communities.

In this role, you will support the delivery of tenancy and estate management functions, working closely with colleagues, partners, and other public services. Key responsibilities include contributing to Patch Action Plans, assisting with housing advice, and supporting health and safety assessments. You will help maintain accurate tenant and leaseholder profiles, promote local involvement, and assist with initiatives that improve service performance.

This position requires strong communication skills, a commitment to excellent customer service, and the ability to build positive relationships. We welcome applications from individuals who are passionate about making a difference in local communities and eager to develop their career in housing services.

About You 

The ideal candidate will have: 

1. Ability to work within a team and of proactively working towards joint targets.


2. Prepared to effectively organise and manage own workload to ensure that tasks are completed in an efficient and timely manner.


3. Understanding of the importance of working to a high level of accuracy.


4. Able to demonstrate commitment to a good quality customer service/good work ethics e.g. timekeeping, reliability, professional manner.


5. Good interpersonal skills and a proven ability to communicate effectively at all levels in both individual and group situations.


6. Confident in the use of all Microsoft applications (Word, Excel, PowerPoint).

Please ensure you demonstrate clearly how you meet the 6 requirements in your CV & supporting document.

You can find the job description for this post here. 

We recognise that artificial intelligence (AI) can be a helpful tool when preparing your application. AI can guide you, but only your own words and experiences truly matter – we want to see the real you. All examples and statements must be your own, accurate, and reflect your true experience and values. AI tools do not understand context, think critically, or assess the reliability of information, which means AI-generated responses can feel generic and may not accurately represent who you are. We recruit fairly and inclusively – showing your real self is what helps you succeed. For more information please click here.

Closing Date: 2^nd August 2026 (11:59pm) - Please note there may be occasions where we close the advert before the closing date, and we encourage you to apply as soon as possible.

Interview date: TBC – Please note, this is subject to change.

If you have any queries about the role or the recruitment process, please contact us via email: [email protected]

If you have any technical issues when completing your application, please contact our Employee Service Centre: http://emss.org.uk/support

By applying to this job, you agree to our Terms & Conditions.