Estate Operations Manager

Estate Hospitality Operations Manager – Luxury Retreat Destination (Near Skipton)

£60,000 Salary | Bonus | Full-Time | Permanent | Senior Leadership Role

We are recruiting a hands-on Estate Hospitality Operations Manager for a leading luxury retreat, wellness, events, and multi-property countryside estate near Skipton, North Yorkshire.

This is a senior operational leadership role with real breadth and pace, overseeing a complex estate that delivers international corporate retreats, wellness and spa experiences, large-scale events, luxury country house accommodation, and TV & film production hosting.

This is not a purely strategic office-based role — it requires someone who is present, engaged, and operationally hands-on, leading from the front and setting the standard across the estate every day, having experience working in a venue with a high end spa &/or retreat would be a real benefit to this role

The Role

As Estate Hospitality Operations Manager, you will take full ownership of the day-to-day running and long-term performance of all hospitality operations across the estate.

You will be actively involved in the operation while also driving standards, structure, and development across multiple departments including:

• International retreat programmes


• Wellness spa and guest wellbeing experiences


• Estate-wide events, weddings, and private functions


• TV & film production hospitality operations


• Luxury accommodation across multiple country houses


• Guest services, housekeeping, food & beverage, and retreat delivery

You will ensure every guest experience is delivered to a consistently exceptional, luxury standard, while keeping operations efficient, well-organised, and commercially strong.

This is a Hands-On Leadership Role

We are looking for someone who:

• Leads from the front and is visible across the estate


• Is comfortable stepping into operational detail when needed


• Sets the tone for service, standards, and culture


• Is actively involved in guest experience delivery and problem-solving


• Takes ownership, not just oversight

This is a role for a hospitality professional who still enjoys being in the operation, not removed from it.

Key Responsibilities

Estate-Wide Operations

• Oversee all hospitality operations across multiple estate sites and departments


• Ensure seamless delivery across retreats, accommodation, events, and wellness


• Maintain luxury standards across all guest-facing areas


• Be actively present in operations, supporting teams during peak periods


• Ensure full operational readiness of all venues and properties


• Manage health & safety compliance and operational governance

International Retreat & Guest Experience

• Lead delivery of international corporate retreat programmes


• Work directly with global clients to deliver bespoke, high-end experiences


• Support the design and execution of tailored retreat journeys


• Act as senior operational lead for high-value international guests

Events, Wellness & Estate Operations

• Oversee estate-wide events, weddings, and private functions


• Support delivery of wellness and spa guest experiences


• Manage hospitality operations for TV & film productions on site


• Ensure all country houses and accommodation assets are maintained to luxury standards

Leadership & Team Development

• Lead, support, and develop a multi-disciplinary hospitality team


• Be a visible, hands-on leader across all departments


• Drive training, standards, and performance across the estate


• Foster a strong, engaged, and service-led team culture


• Support recruitment, onboarding, and ongoing team development

Commercial & Operational Control

• Manage operational budgets and cost control across departments


• Support commercial growth of retreats, events, and accommodation


• Identify opportunities to improve efficiency and guest experience


• Report on operational performance and service delivery

About You

We are looking for an experienced hospitality leader with genuine passion for operations and guest experience.

You will have:

• Senior experience in hospitality operations, estates, hotels, or luxury retreats


• A hands-on leadership style with a willingness to be actively involved in service


• Strong experience across multi-site or complex operational environments


• Exposure to international guests, retreats, or high-end hospitality


• Experience in events, wellness, or experiential hospitality (highly desirable)


• Strong people leadership skills with a supportive but high-standard approach


• Excellent organisational and problem-solving ability


• A calm, practical, solutions-focused mindset


• Genuine passion for hospitality, guest experience, and team culture

What’s On Offer

• £60,000 salary + annual bonus


• Senior leadership role with full estate responsibility


• Highly varied operational environment (retreats, wellness, events, accommodation, media)


• Opportunity to shape a leading UK destination estate


• Long-term progression potential


• Subsidised on-site hospitality and wellbeing benefits


• Staff discounts on stays and experiences


• Free on-site parking


• A genuinely unique, high-profile hospitality environment

This is a rare opportunity for a hands-on Estate Hospitality Operations Manager near Skipton to lead a world-class, multi-dimensional retreat and hospitality estate.

We are looking for someone with energy, presence, and genuine passion for the role — not just experience on paper.

Apply today with your CV to be considered.