Estate Responder

We are offering an exciting opportunity for an Estate Responder to join out Environmental Services team in Halifax. This hands-on role involves maintaining clean, safe, and welcoming estates while supporting Cleaning, Grounds, and Waste Management teams. If you enjoy problem-solving and making a positive impact in communities, this role may be for you!

Together Housing Group: We are one of the largest housing associations in the North of England, managing over 38,000 homes across the North of England. We are a non-profit organisation, meaning any money we make is invested back into the company for the benefit of our residents and local communities. 

Diversity & Inclusion: As an organisation we are committed to having a Diverse and Inclusive workforce. We would therefore welcome applications from candidates with any of the nine protected characteristics. We are also proud to be a Disability Confident employer. Further information can be found at this link - https://togetherhousing-group.my.canva.site/

Outline of Key Responsibilities as an Estate Responder...

• Perform compliance tasks such as block checks, playground inspections, knotweed treatments, and fire safety checks as needed.
• Ensure communal services like dry risers, lighting, and surveillance systems function properly, reporting any issues.
• Respond promptly and customer-focused to estate issues and assist with complaints resolution.
• Conduct property checks to support Neighbourhood Management.
• Maintain a visible presence at Operational Depots and Offices for staff and contractor access and security.
• Manage bin stores, oversee bin exchanges, and ensure smooth waste collection.
• Assist with bulk waste and graffiti removal as necessary.
• Record work accurately using digital or manual systems.
• Adhere to THG Health & Safety policies and statutory requirements.
• Use machinery, equipment, and PPE safely and correctly.
• Handle materials and waste safely in accordance with procedures.
• Ensure properties are left clean and safe post-work.
• Care for tools, materials, and equipment to ensure they are secure and maintained.

What we’re looking for someone who has...

• Practical experience within Grounds, Cleaning or Caretaking services.
• Experience using cleaning and waste machinery and equipment.
• A good understanding of Health & Safety legislation and best practice.
• Strong literacy and numeracy skills for accurate record keeping.
• Excellent communication skills and the ability to work confidently with tenants, colleagues and contractors.
• A full and clean UK manual driving licence

In return, we are offering the successful candidate...

• Starting salary of  £24,243
• 27 days holiday (rising to 32 over 5 years’ service) + bank holidays 
• A flexible working environment, with a range of family friendly policies
• You will be working 37 hours per week 7:00am - 3:00pm Monday-Thursday, and 7:00am - 2:30pm on Friday's

• Attractive pension scheme 
• To explore the full range of our award-winning benefits, please click on the link and ensure that you review all that we have to offer -  Employee Benefits Link

THG reserves the right to close this vacancy early if sufficient numbers of applicants are received.  Therefore, please apply without delay! 

Please ensure you fully answer the questions on the application form.

Due to the nature of the role involving work with vulnerable members of society, this post is subject to a Basic DBS check, which will be carried out when a conditional offer is made.

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