Number of Applicants
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To provide day\-to\-day operational leadership of the Councilâs non\-housing property portfolio, ensuring effective estate management, income protection, and risk management. The role manages two professional surveyors and oversees all routine and reactive property management activities.
Manage the day\-to\-day operation of the Councilâs non\-housing property portfolio, ensuring assets are managed efficiently, compliantly, and in line with Council policies.
Line manage Estates Surveyors, including workload allocation, performance management, appraisals, professional supervision, and quality assurance of outputs.
Oversee landlord and tenant matters including rent reviews, lease renewals, re\-gears, terminations, licences, assignments, and enforcement actions.
Ensure effective instruction and management of external professional advisors (agents, valuers, solicitors), controlling costs and quality of advice.
Act as the primary operational point of contact for tenants, internal services, and external stakeholders on estate management issues.
Manage and prioritise competing workstreams, responding to urgent or high\-risk property matters as they arise.
Identify and manage operational risks associated with property management, escalating issues of significant financial, legal, or reputational impact.
Support income protection and financial performance through timely lease management and resolution of disputes.
Deputise for senior property management where required on operational matters.
Direct line management responsibility for two Estates Surveyors.
May oversee temporary, agency, or project\-based resources as required.
Comply with data protection legislation and the Councilâs Information Security Policy, including supporting policies.
Work flexibly regarding hours and location, including remote and home working, as required.
Participate in performance development, talent reviews, and contribute to identifying personal and team development goals.
Actively promote and comply with the Councilâs diversity and equality policies.
Ensure full compliance with Health and Safety legislation, Council policies, and locally agreed safe methods of work.
Understand and act on the Councilâs Section 17 responsibilities under the Crime and Disorder Act 1998.
Undertake other duties consistent with the role and grade as directed by senior management.
Maintain relevant mandatory training in line with legislation.
Chartered Surveyor (RICS) or equivalent qualification.
Degree or professional qualification in property, real estate, or related discipline (desirable).
Proven experience in estate/property management, preferably with non\-housing/commercial portfolios.
Strong knowledge of landlord and tenant law, rent reviews, lease management, and property agreements.
Experience managing and developing professional teams, including performance management.
Experience managing external advisors (agents, valuers, solicitors) and controlling costs.
Track record in managing operational risks and resolving complex property issues.
Excellent negotiation, communication, and stakeholder management skills.
Ability to manage competing priorities and urgent operational matters effectively.
Strong analytical and problem\-solving skills.
Ability to work collaboratively across teams and with external partners.
Knowledge of Health & Safety legislation and compliance requirements relevant to property management.
Commitment to diversity, equity, and inclusion principles.
