Estates Supervisor

Are you passionate about creating safe, welcoming, and beautifully maintained environments? Join us at our brand-new retirement village in West Byfleet as an Estates Supervisor, where you’ll lead a team and personally contribute to keeping our village facilities and grounds in top condition for our residents.
As Estates Supervisor, you will manage a team of estates operatives while actively delivering hands-on maintenance and grounds work. Your mission: ensure all buildings, fixtures, equipment, and outdoor spaces are attractive, safe, and enjoyable for residents, customers, and visitors.

Key Responsibilities

• Organise and oversee estates operations, including maintenance schedules, grounds upkeep, and equipment management.
• Deliver hands-on support for general and specialist maintenance tasks.
• Test and maintain alarm systems; escalate specialist faults promptly.
• Collaborate with wider estates and facilities teams to ensure repairs are carried out efficiently, in-house or via third-party suppliers.
• Maintain landscaping and irrigation systems; ensure paths, roads, and public areas are safe and accessible year-round.
• Follow health and safety guidelines, including COSHH procedures, and respond appropriately to emergencies.
• Supervise, coach, and develop team members, ensuring high standards and adherence to regulations.
• Maintain external accreditations and keep up-to-date with industry best practices.

Skills & Attributes

• Strong leadership and supervisory skills with the ability to hold a team accountable.
• Excellent planning, organisational, and problem-solving abilities.
• Ability to build strong relationships with residents, colleagues, and external partners.
• Resilient, adaptable, and consistently delivers results under challenging circumstances.
• Financially aware with an understanding of how to deploy resources efficiently.

Experience & Qualifications

• 1–3 years of job-related experience.
• At least 1 year in a supervisory or managerial role, planning and managing resources.
• Physical stamina to perform the duties required.

Our Values

• Age Well: Everyone deserves the chance to age well.
• Community: We believe in the power of community.
• Keep Improving: We get things done and continuously improve.
• Invest Wisely: Every penny is treated as if it were our own.
• Planet Positive: We work to have a positive impact on the planet.
• One Team: We succeed together, learning and supporting one another.

If you’re ready to make a tangible difference in the lives of our residents while leading a skilled estates team in a stunning new village setting, we’d love to hear from you.