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EUC Support Analyst - VIP

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Job Description - EUC Support Analyst - VIP

EUC Support Engineer - VIP – London - £40,000 – Hybrid Working

O365, D365, Azure, Intune, AD, Exchange, Windows 10/11, LAN, WAN, VPN, MDM, Autopilot

EUC Support Engineer, you’ll be the face of IT in our London office—supporting our clients teams, including the Tech Leadership and CEO, with seamless, jargon-free technical assistance.

About you.

  • Be the go-to IT expert in our London office, providing hands-on support and resolving escalations.
  • Manage and deploy Windows desktop environments using Intune and Autopilot.
  • Troubleshoot hardware, software, and network issues across desktops, laptops, and mobile devices.
  • Support and mentor 1st/2nd line engineers, contributing to a culture of continuous learning.
  • Maintain and evolve IT policies, processes, and procedures.
  • Collaborate with stakeholders and contribute to infrastructure and security maintenance.
  • Occasionally travel to head office for team meetings and collaboration.

Skills You will bring

  • Strong experience with Microsoft technologies: O365, D365, Azure, Intune, AD, Exchange, Windows 10/11.
  • Experience in Power Apps a plus
  • Familiarity with Jamf Pro and Apple macOS/iOS support.
  • Knowledge of networking (LAN, WAN, VPN), MDM, and cybersecurity best practices.
  • Hands-on experience with AV tech (e.g., Teams Rooms, Logitech, Zoom).
  • Excellent communication skills and a customer-first mindset.
  • Previous IT Service Desk experience and a passion for solving problems.

Beneficial Certifications

  • ITIL certification (or working knowledge)
  • MS-101 – Microsoft 365 Mobility and Security
  • AZ-900 – Microsoft Azure Fundamentals
Original job EUC Support Analyst - VIP posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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