Executive Assistant

Executive Assistant | 10699 | Permanent Contract | 37 hours per week | £32,061 to £33,699 per annum (Scale G) | County Hall, Norwich

We are seeking a highly organised and proactive individual with exceptional communication skills and a keen eye for detail to provide Executive Assistance and administrative support to our Senior Leaders (our senior leader roles include Executive Directors, Lead and Departmental Directors, Chief Fire Officer and Civic roles). 

The ideal candidate will demonstrate confidence and excel at multi-tasking, enjoy engaging with people, and possess the ability and skills to forward plan busy work schedules and deliver outstanding customer service in all aspects of the role. 

Key Responsibilities:

• Executive Support: Provide executive assistance / PA / administrative support at Director/Senior Leadership level. Demonstrable previous experience in this area is essential.
• Diary Management: Proactively manage your own time, and the Director’s schedule, including planning local and national travel and meeting arrangements, email management and correspondence. Prepare and research information to brief the Senior Leader effectively.
• Stakeholder Management and Customer Service: Build robust and trusted working relationships with external and internal stakeholders, national agencies and government bodies.
• Confidentiality and Sensitivity: Handle highly sensitive and complex information with the utmost confidentiality. You will be expected to handle delicate situations and often difficult information discreetly and professionally.
• Information Management: Deal with sensitive and complex information, ensuring confidentiality is always maintained. Demonstrate personal resilience and the ability to follow up on actions to meet deadlines in an often fast-paced, dynamic environment.
• Service Improvement: Collaborate with colleagues in the Executive Support Service to continuously improve the service and support the Council’s broader Business Support and Administration operating model.
• Software and Technology Skills: Experience of using MS365 Office Systems, including SharePoint, Power Point, Outlook, Teams.

The successful applicant will receive full support from experienced managers and colleagues and a personalised training programme. 

For further information regarding this opportunity, please contact Executive Support Service Team Manager [email protected]

These are some benefits you can enjoy by working for Norfolk County Council:

• Competitive salary

• Generous holiday entitlement 

• Health and Wellbeing services including fast-track physiotherapy and a free counselling service

• Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependent on your job role and business need. 

• Financial benefits such as:

  • ‘Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.   

  • A Blue Light card for Fire Service and Social Care Workers

  • Relocation expenses (where applicable)

  • An advance of your expenses if you travel for work

  • Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions

  • Tax efficient ways of getting extra pension and new bikes

  • Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)

  • A payment if you refer someone you know to a hard to fill job

We want our people to be inspired and motivated to work well together, make the most of our workspaces, enjoy a healthy work-life balance, and deliver excellent services to Norfolk and its people. Flexibility is built into the way we work, with hybrid working a key feature for many roles. Our technology platform and equipment are first class, enabling you to connect and collaborate remotely. We ask that you have in place good Broadband connectivity.

Before you apply, we recommend reading the full Job description and person specification to help you demonstrate how you meet the criteria. You can also find information on our Terms and Conditions here.

Already a Norfolk County Council employee? See and apply for all internal and external vacancies via myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.

We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.  

Previous applicants need not apply.

Redeployment closing date: 19 July 2026 23:59

All other applicants closing date: 02 August 2026 23:59