Executive Assistant & Office Manager

We are seeking a dynamic, highly organised, and proactive Executive Assistant to provide vital support to a Chief Executive and Board of Trustees. This is a pivotal role at the heart of the organisation, combining executive support, governance coordination, office management, and project leadership.

You’ll be the go-to person for ensuring smooth operations, effective communication, and strategic alignment across the leadership and governance functions. If you thrive in a fast-paced, purpose-driven environment and love making things happen behind the scenes, we want to hear from you.

Duties and responsibilities…

Executive and Governance Support

• Provide high-level PA support to the CEO, including diary management, meeting coordination, and confidential correspondence.
• Coordinate Board and Trustee meetings, prepare agendas and papers, take minutes, and manage governance documentation.
• Support Trustee onboarding and digital access and provide training where needed.

Office & Operations Management

• Oversee the day-to-day running of the central office, including facilities, supplies, and contractor liaison.
• Manage incoming communications, phone lines, and general administrative support.
• Maintain the complaints and compliments register and support reporting to the Board.

Project and Event Coordination

• Lead on internal events such as the AGM and staff away days.
• Support sustainability and Net Zero initiatives, and other strategic projects as directed by the CEO.
• Develop systems for tracking organisational performance and accountability.

Skills and Experience

• Knowledge and use of SharePoint and strong IT skills
• Previous PA/EA, Office management experience
• Excellent communication skills with the ability to support people at all level in a business and the customers
• Have a very accurate attention to details
• Lead changes and improvement to services a procedures

Working Hours

• 9am – 5pm Monday to Thursday
• 9am – 4.30pm Friday