Job Description - Executive Assistant to Financial Advisers
Executive Assistant to Financial Advisers
Pattingham, South Staffordshire WV6
Permanent
Full-time
From £30,000 (Depending on Experience)
About the Role
We are seeking a highly organised, proactive and client-focused Executive Assistant to support a team of financial advisers within an established wealth management practice. This individual will play a critical role in ensuring advisers can focus on delivering exceptional client service by managing administrative workflows, coordinating client interactions and maintaining operational efficiency.
This position requires impeccable attention to detail, a high degree of professionalism and the ability to thrive in a fast-paced, client-centric environment.
Key Responsibilities
Adviser Support:
Manage advisers' calendars, email inboxes and scheduling priorities
Track key tasks, follow-ups and deadlines to ensure advisers stay on top of client and regulatory requirements
Assist with preparing presentations, meeting preparation packs and internal meeting notes
Maintain client records and ensure documents are updated on Salesforce and other relevant systems
Process adviser expenses, invoices and reimbursement forms
Coordinate travel arrangements and logistics as needed
Client Support and Coordination:
Serve as the primary administrative point of contact for clients, ensuring a smooth, professional and timely experience
Schedule and coordinate client meetings (in-person and virtual) on behalf of advisers
Prepare client-facing materials, reports and meeting packs
Carry out post-meeting administrative tasks, including client review letters
Support new client onboarding processes, including documentation collection and system setup
Handle routine client enquiries with excellent service and appropriate discretion
Compliance and Process Management:
Ensure all client documentation meets compliance and data protection requirements
Assist advisers with regulatory submissions, reminders and record keeping
Identify opportunities to streamline workflows and improve administrative processes
Support internal audits and compliance checks where needed
Handle documentation including filing, scanning, archiving and ensuring compliance with regulatory standards
Skills and Experience
Experience as an Executive Assistant, Administrative Assistant or Client Services Administrator, preferably within the wealth management or financial services sector
Strong organisational and multitasking abilities with a high attention to detail
Excellent written and verbal communication skills
Ability to handle confidential financial and personal information with discretion
Proficiency in Microsoft 365 (Outlook, Teams, Excel, Word, PowerPoint)
Salesforce experience is advantageous
Ability to work both independently and collaboratively in a fast-paced setting
Client-centric approach with strong interpersonal skills and a polished, professional demeanour
Core Competencies
Proactive mindset — anticipates needs and resolves issues before they arise
Client service orientation — delivers a consistently high-quality experience
Time management — juggles multiple priorities with ease
Problem-solving skills — addresses challenges calmly and efficiently
Adaptability — comfortable with change and shifting demands
Integrity and discretion — trusted to manage confidential information
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