Experienced Automotive Service Advisor – MOT & Service Centre

Pertemps Daventry are currently recruiting for an experienced Automotive Service Advisor to join a busy MOT and Service Centre based in Daventry.

If you have previous experience in the automotive industry, particularly within an MOT centre, garage, service centre or automotive workshop, we’d love to hear from you.

This is a key front-of-house position where you will be responsible for managing customer bookings, supporting technicians, organising the workshop diary and ensuring jobs progress efficiently from booking through to completion.

Key Responsibilities
Booking vehicles in for MOTs, servicing, diagnostics and repairs

Managing the workshop diary and customer bookings

Allocating work to technicians and managing workloads

Providing technicians with accurate job information and required parts

Liaising with customers and providing progress updates

Preparing estimates and obtaining customer authorisation for additional work

Ordering and managing vehicle parts

Preparing invoices and taking customer payments

Liaising with suppliers and parts departments

Handling telephone and email enquiries

Maintaining accurate customer and vehicle records

Ensuring jobs progress efficiently through the workshop

Supporting the overall day-to-day running of the service centre

You will ideally have:

Previous experience as a Service Advisor, Service Receptionist, Workshop Administrator or similar

A good understanding of MOTs, servicing and general vehicle repairs

Knowledge of vehicle parts and parts ordering

Experience with invoicing and administration

Excellent customer service and communication skills

Strong organisational and time-management skills

Good computer skills

The ability to prioritise a busy workload

Confidence dealing with customers, technicians and suppliers

A proactive, organised and dependable approach

What’s on Offer?
£28,000 – £32,000 per annum, depending on experience

Full-time, permanent position

Immediate start available

Established and busy MOT & Service Centre

Varied and responsible role

Genuine opportunity to become an important part of the day-to-day operation

For futher information please contact Niki @ Pertemps Daventry on (phone number removed)
Only candidates based in UK and eligible to work in UK are allowed