Experienced Dental Receptionist (Private Clinic)

Juniper Horizons Ltd is seeking an Experienced Dental Receptionist for a private clinic. This is a fantastic opportunity for an organised and friendly professional to join our dedicated team and provide exceptional service to our patients.

Key Responsibilities:

• Manage the front desk operations, including greeting patients and answering phone calls.
• Schedule appointments and confirm patient bookings.
• Maintain accurate patient records and update information as needed.
• Handle billing, payments, and insurance claims efficiently.
• Provide information to patients regarding treatments and fees.
• Coordinate communications between the clinical team and patients.
• Ensure the reception area is welcoming and organised.

Work Environment:

• Fast-paced and friendly clinic environment.
• Team-oriented approach with a focus on providing the best patient care.

The ideal candidate will meet the following requirements:

• Proven experience as a dental receptionist or similar role.
• Knowledge of dental terminology and procedures.
• Excellent communication and customer service skills.
• Ability to manage multiple tasks and prioritize effectively.
• Proficient in using dental practice management software and Microsoft Office.
• Strong attention to detail and organizational skills.
• Ability to work independently as well as part of a team.
• Positive attitude and a professional appearance.

What We Offer

• Supportive leadership and a friendly, professional team
  
  
• Fully equipped, modern surgeries
  
  
• Regular team social events
  
  
• Ongoing training and development