Export Administrator

• Location: Stone, Staffordshire
• Job Type: Permanent, Full-time
• Hours: Monday to Friday, 9am – 5pm (1-hour lunch break)
• Salary: £24,000 – £28,000 per annum

Join an established manufacturing business in Staffordshire as an Export Sales Administrator. This role offers a fantastic opportunity to engage in global-facing operations, supplying specialist products across international markets. Ideal for proactive and detail-oriented individuals, this position is crucial for coordinating international customer orders and ensuring smooth export operations.

• Schedule and organise export shipments, preparing all necessary documentation such as invoices, packing lists, and certificates of origin.
• Liaise with freight forwarders and hauliers to arrange transport and negotiate pricing.
• Communicate collection schedules to warehouse teams and ensure all paperwork is in order.
• Process customer orders, send confirmations, and issue certificates as required.
• Respond to customer enquiries and provide administrative support to the sales team.
• Monitor and follow up on sales leads and website enquiries.
• Build strong relationships with customers and track order trends.
• Provide cover for colleagues during absences.
• Review and approve freight invoices.
• Maintain organised records of customer communications and agreements.

• Previous experience in an administrative role within an office environment.
• Proficiency in Microsoft Word and Excel.
• Strong organisational skills and ability to manage workload independently.
• Excellent written and verbal communication skills.
• Team-oriented with a flexible approach.
• Awareness of Dangerous Goods regulations is desirable (training provided if needed).

• 33 days annual leave including bank holidays.
• Free on-site parking.
• Pension scheme with 10% employer contribution (post-probation).
• Life assurance.
• Discounted gym membership.
• Cycle to work scheme.

To apply for the Export Sales Administrator position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.