Job Description - Export Coordinator

Export Full Load Co-Ordinator

Location: Stallingborough
Salary: £27,000 to £32,000 per annum (DOE)

Our client is a well-established and growing logistics organisation seeking an Export Full Load Co-Ordinator to join their busy Export Full Loads team in Stallingborough. This is an excellent opportunity for someone with export operations, customer service, or freight forwarding experience who enjoys working in a fast-paced environment and delivering exceptional service to customers.

The Role

As an Export Full Load Co-Ordinator, you will be responsible for managing export shipments from initial booking through to successful delivery. You will work closely with customers, shipping lines, suppliers, freight partners, and internal departments to ensure export movements are handled efficiently and professionally.

This is a customer-focused role requiring excellent communication, organisation, and attention to detail.

Key Responsibilities

Input export bookings into internal systems and liaise with Traffic Planning teams
Arrange and manage bookings with shipping lines
Monitor and manage shared email inboxes
Communicate with customers to ensure all export documentation is accurate and complete
Liaise with internal departments to ensure smooth operational processes
Produce and maintain KPI reports as required
Support the Export Full Load Team Leader in delivering high levels of customer service
Proactively resolve issues and provide regular updates to customers
Ensure all export activities are completed in line with company procedures and compliance requirementsAbout You

The successful candidate will possess:

Previous experience within logistics, freight forwarding, or export operations
Good understanding of export processes and documentation requirements
Strong customer service skills
Excellent communication and interpersonal abilities
High levels of accuracy and attention to detail
Strong organisational and time management skills
Confident IT skills, including Microsoft Office applications
A proactive and team-oriented approachExperience & Qualifications

Ideally a minimum of 2 years' experience within an export operations, bookings, or freight forwarding environment
GCSE Grade C/4 or above in English and Maths (or equivalent)
Experience working within a customer-facing logistics environment would be advantageousWorking Hours

Monday to Friday 09:00 - 17:00

On-Call Requirement:

One week in five, Monday to Sunday, on a rota basis.

Benefits

Competitive salary of £27,000+
25 days annual leave plus bank holidays
Healthcare plan
Pension scheme in line with Government guidelines
Career development opportunities
Supportive and collaborative team environment

To apply, please send your CV along with a brief cover letter outlining your interest in the role and why you feel you would be a suitable candidate.

Email: (url removed)
Only candidates based in UK and eligible to work in UK are allowed
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