Export Coordinator

VS783/06A
Export Coordinator - Shipping
Birmingham – Hybrid – 1 day a week in the office (Birmingham)
Salary: £30,000 - £35,000
Hours: 40 hours per week, 8am – 5pm or 9am – 6pm, Monday – Friday
Our client, a global leader in packaging and resource recovery is currently seeking an Export Coordinator to work in their shipping team.
The Export Coordinator is responsible for supporting the Shipping & Operations Manager of the UK Trading business in operational functions; ensuring that all targets are delivered, and reporting is focused, accurate and timely.
The role is responsible for the efficient administration and operational matters of the sales process and operational environment, and to be the central point of contact for suppliers, customers, shipping lines, freight forwarders, surveyors and internal

stakeholders relating to the import and export of our products.
Duties:
Ensure timely and accurate response to customer's request, and liaise with internal and external stakeholders for smooth coordination for all transactions
Create, control, and manage shipments as planned, including support negotiation process and execution of best freight option
Track and manage additional shipping costs (such as wasted journeys / demurrage), work with the trading team and finance to recover external liabilities
Ensure timely and accurate response to stakeholder's request, and liaise with internal and external stakeholders for smooth coordination for all transactions
Ensure timely resolution of issues arising from suppliers, customers, financial institutions, operation and commercial
Build and manage relationships with internal and external stakeholders such as customers, suppliers, shipping lines, freight forwarders and the internal administration team
Coordination of administrative functions including (but not limited to):

Creation of shipments / orders / purchase orders as required
Shipment bookings / confirmation
Weighbridge information data entry
Upload and review loading documentation and photographs to ensure compliance with terms and condition of purchase
Process vendor invoice payments
VGM processing
Prepare shipping / bank documentation
Material inspection procedure (e.g. lodge inspection request, request / approve draft certificates and upload original certificates) as required
Ensure compliance with customer requirements (e.g. special requests, inspections, packing specification)
Apply for necessary export permit as regulated by government authority

Compliance

Ensure that all company policies and procedures are complied with

Process Improvements

Develop a culture for process improvements
Active participation and identification of opportunity within area of responsibility across the supply chain
Active involvement in the implementation of process improvements

Key Challenges
Management of key performance indicators to achieve sustainable performance
Relationship management challenges in a diverse and dynamic environment requiring responsiveness and agility
To operate in a fast-paced environment within a highly dynamic and competitive markets
Timeframe constraints depending on relevant business cycle
You will liaise with internal departments; Singapore Documentation Team, Operational Excellence, Finance, Administration, Production, Logistics, Warehouse
Experience required:
Essential:
Minimum 3 years of relevant experience in a similar role in the shipping industry; particularly in freight forwarding
Competent in spoken and written English language
Desirable:
Experience in Wastepaper and Plastic Recycling industry
Competent in the use of MS Office Suite
Competent in the use of SAP
Skills Required:
Highly motivated and quality of results orientated
Ability to work within timeframe constraints depending on relevant business cycle
Able to work in a team and autonomous environment
Highly organised with excellent time management skill
Develop a personal culture of process improvements
High level of commercial acumen
Ability to solve issues in a timely manner across the Supply Chain
High level of analytical and critical planning ability
A strong communicator who develops excellent interpersonal relationship with stakeholders
A quick learner who can manage multiple tasks within a continuous improvement environment
In the first instance please apply by forwarding your CV
Please contact Vicky at our Manchester office
Ritz recruitment – Employment Agency