Export Customer Service Operator

Noble Recruiting are currently recruiting a confident and experienced Export Customer Service Operator to join our friendly and proactive Client in Basildon, Essex.

Due to the nature of our roles, candidates must be a UK Resident residing within the local area. Please note we cannot offer visa sponsorship for overseas candidates.

Key Benefits on offer:

Hours: To be confirmed at interview stage

There is a great package which will be detailed at initial interview stage with Noble Recruiting.

Permanent, Full time position

Free parking on site

Permanent role available as this company as they continue to expand with long term contracts being won.

This company is an exceptionally good employer with a reputation as an excellent place to work, they offer stability and all together good management and friendly, personable team!

Your responsibilities include:

• Contacting clients / missing shippers to look to secure more bookings when operators advise containers are low on volume.
• Dealing with overseas agents via email / Oms to ensure effective and up to date information available for all Routed Bookings.
• Efficiently handle amendments to bookings - CBM, weight, number of pcs.
• Booking of haulage, (being aware of any special agreements such as free pick up etc)
• Dealing with and resolving haulage issues (such as drivers not turning up)

You will need:

• Confident and outgoing individual.
• Extensive experience in a Customer Service setting.
• Export Freight Forwarding experience - Min 2 years
• Excellent communication and problem solving skills.
• Able to communicate in a clear, concise, and logical manner both verbally and written.
• Be able to organise and multi-task.
• Worked within a Freight Forwarding environment within the last 6 months.
• Good time management skills.
• Driver with own transport is desirable.
• UK resident and the right to work in the UK.

Important Notice: Noble Recruiting Limited, based in Billericay, Essex, is an equal opportunities employer. With over 17 years of industry experience, we specialise in both permanent recruitment and the provision of temporary workers. By submitting your application, you consent to the processing of your personal data by Noble Recruiting Limited. For further details on how we manage applicant data, please refer to our Privacy Policy available on our website.

Application Status: Due to the high volume of applications received, we regret that if you do not hear from us within 14 days, your application has not been successful on this occasion.