EXPORT OCEAN AND AIR FREIGHT CLERK

A leading global logistics provider is seeking an experienced EXPORT CLERK to join there operations team. This role is central to delivering world-class freight solutions and outstanding customer service across international Air and Sea, transport.

You will manage the end-to-end shipment process—from customs clearance and quoting to deliveries and invoicing—ensuring clients receive a seamless and professional service.

• Handle end-to-end freight forwarding activities

• Ensure full compliance with operational procedures and KPIs

• Manage customs entries and documentation

• Deliver accurate and timely invoicing and job costing

• Maintain regular communication with customers and suppliers

• Support month-end reporting and internal compliance

• Use systems such as CargoWise and MS Office efficiently

• Collaborate with team members and contribute to continuous improvement

• Support internal pricing and rate reviews

• GCSEs or equivalent required

• Background in logistics or a related business field preferred

• Proven experience in freight forwarding operations

• Demonstrated customer service skills

• Strong knowledge of Air, Sea, transport operations

• Excellent communication skills; fluent in English

• Highly organised, detail-oriented, and results-driven

• Flexible with a willingness to work shifts, including weekends

• Team-oriented with a strong quality focus
  
  Monday to Friday 9.00-17.30pm with some flexibility to work weekends and shifts