Export Ocean Coordinator

Gleeson has exclusive partnered with a Freight forwarder company looking for an Ocean Freight Coordinator for a Multi-National business that are investing in there UK counterpart.

Job Title: Export Ocean Freight Forwarder
Salary: £30,000 - £35,000
Work Type : Office
Locations: North Sutton Coldield ( Birmingham)

Duties:

• Manage service operations efficiently, provide essential information, and prepare quotes for air and sea transportation.
• Coordinate the movement of freight via air and sea.
• Deliver outstanding customer service across all transportation channels, with a focus on ocean and air shipments.
• Oversee the entire shipment process to ensure accurate and timely bookings.
• Facilitate the processing of shipment details to avoid potential delays.
• Engage with customers to deliver customised quotations that meet their specific requirements.
• Demonstrate comprehensive knowledge of customs regulations, handling of dangerous goods, and insurance protocols.
• Collaborate with customs brokers, providing precise information for swift import clearance in compliance with regulations.
• Identify and report potential claims, compiling necessary details to ensure prompt and professional processing according to company standards.
• Interact with customers professionally and courteously at all times.
• Support business development activities and initiatives.
• Maintain accurate documentation, records, and system updates to ensure data integrity.

Ideal Candidate:

• 3 Years + Within a Freight Coordination
• Experience with Ocean & Air Movements
• Key Account Management

Industry: Freight

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