Export Supervisor

Our client is looking for a dynamic Airfreight Export Supervisor to join their team at London Heathrow. The successful candidate will oversee air freight operations, supporting the manager with leading a team to ensure compliant, timely and profitable shipment processing, arranging export shipments and managing customs brokerage for high value goods in line with client requirements.

This is a full time, in office role - Mon to Fri - Salary £47k

Duties Include:

* Plan and manage air freight shipments from start to finish, including customs clearance in both the UK and at the destination, in line with customer requirements.

* Issue MAWB, HAWB, manifest, and any other required shipping documents.

* Prepare and submit customs documentation, including export declarations, export licenses, CITES, and ATA Carnets, and apply for Carnets and CITES permits as required.

* Communicate with clients and internal teams to provide updates on shipment status and resolve any issues that may arise.

* Support other members of the export team as needed to ensure smooth operations.

* Update shipping files and internal systems, while consistently keeping customers informed of their shipment status.

* Liaise with airlines in a professional manner in order to meet operational requirements and maintain up-to-date schedule information and shipment status reports.

* Ensure all quality controls procedures are updated and adhered to.

* Prepare and complete quotations and invoicing accurately and on time.

Ideal Requirements:

* Experience in freight forwarding / logistics is a must, preferably specialised in the movement of high value goods.

* Supervisory experience, preferably in a similar role.

* Possess a positive and professional customer focus and can-do attitude.

* Good organisational skills with the ability to meet deadlines.

* Works well under pressure and is able to multitask in a fast-paced setting.

* Knowledge of customs regulations and export procedures required.

* Knowledge of AS400/SAP/MS Office is preferable.

* Knowledge of CDS for customs purposes.

* English language required.

* Italian / French language is preferable.

* No criminal convictions – subject to full DBS check
Only candidates based in UK and eligible to work in UK are allowed