Facilities Coordinator

Facilities Coordinator

Salary: £28,000–£32,000 per annum
Location: Office-Based / Hybrid
Employment Type: Full-Time

About the Role

We are recruiting on behalf of a leading specialist cleaning company for a Contract Coordinator to support the day-to-day administration and coordination of a key client contract.

Working closely with the Operations Supervisor, cleaning teams and client, you will be responsible for coordinating scheduled works, managing work orders, maintaining compliance records and ensuring all required documentation is completed accurately and on time.

This is an important support role within the contract team, helping ensure the service is delivered efficiently and in line with agreed KPIs, SLAs and client requirements.

Key Responsibilities

Coordinate and book cleaning works across the contract
Liaise with the client, site contacts, supervisors and cleaning teams
Manage and update work orders from instruction through to completion
Raise and manage Purchase Orders (POs) where required
Ensure teams have the correct information and documentation to complete works
Monitor outstanding and upcoming works and follow up where required
Collect and review completion reports, photographs and supporting documentation
Maintain accurate contract records and administrative systems
Monitor compliance documentation, training and site requirements
Support the Operations Supervisor with KPI and SLA reporting
Assist with client reporting, audits and general contract administration
Ensure completed works have the correct documentation and are ready for invoicing
Escalate operational, staffing or client issues to the Operations Supervisor
Candidate Experience

The ideal candidate will have previous experience in a Facilities Management environment, with cleaning sector experience strongly preferred.

You should ideally have experience in:

Contract, operations or facilities coordination
Coordinating cleaning or FM services
Managing work orders and job schedules
Working with Purchase Orders (POs)
Maintaining compliance and contract documentation
Liaising with clients and operational teams
Monitoring KPIs and SLAs
Using Microsoft Office, Excel and job management systems
Experience supporting a single FM or cleaning contract is advantageous, particularly within a commercial, industrial or multi-site environment.
We are looking for someone who is:

Highly organised and detail-focused
Proactive with strong follow-up skills
Confident communicating with clients and cleaning teams
Able to manage multiple priorities and deadlines
Comfortable working with systems, reports and administration
Professional and commercially aware
A reliable support to the Operations Supervisor and contract team
What’s on Offer

£28,000–£30,000 salary,
Quarterly Bonus – OTE up to £32,000
Office-based
Full-time position
Long-term opportunity with a growing specialist FM business
Full training on company systems and processes
Opportunity to progress within the contract and operations team
Only candidates based in UK and eligible to work in UK are allowed