Facilities Management Assistant – 2 Month Contract

Summary

Responsibilities

• Assist the Account Manager in executing Facilities Management Service Level Agreements and contracts.
  


• Oversee service delivery at multiple locations to uphold high standards.
  


• Conduct regular site visits, inspections, and audits.
  


• Document findings and provide feedback to foster continuous service improvement.
  


• Engage with customers and stakeholders to assess service performance and satisfaction.
  


• Aid in the recruitment process for cleaning and caretaking staff, including:
  
  
  
  • Reviewing applications
    
  
  
  • Conducting interviews
    
  
  
  • Supporting onboarding processes
    
  
  


• Facilitate training and development for frontline employees.
  


• Plan and allocate mobile staff to cover absences due to sickness, leave, etc.
  


• Ensure staffing levels are sufficient across all sites.
  


• Support operational planning and workforce deployment.
  


• Cultivate positive relationships with customers and frontline staff.
  

Essential

• Experience in Facilities Management, Cleaning Services, Caretaking Services, or a similar operational field.
  


• Proficiency in monitoring service standards and conducting site inspections.
  


• Strong skills in customer service and relationship management.
  


• Experience in recruitment, training, or staff supervision.
  


• Excellent organizational and communication abilities.
  


• Capability to work independently and manage multiple tasks.
  


• Proficient IT skills with experience in maintaining records and reports.
  


• Full UK Driving Licence and access to your own vehicle.
  


• Enhanced DBS Check.
  


• Ability to work the specified split shift pattern.
  

Desirable

• Experience in a Local Authority or public sector setting.
  


• Familiarity with managing service contracts or Service Level Agreements.
  


• Experience in coordinating mobile teams or frontline operational staff.
  


• Knowledge of cleaning and caretaking service delivery.
  

What's on Offer?

• £17.51 per hour (Umbrella)
  


• 2 Month Contract
  


• Location: County Hall, Nottingham (NG2 7QP)
  


• Enhanced DBS Required
  


• Own Vehicle Required
  


• Split Shift Working Pattern
  


• Bi-weekly Pay
  


• Opportunity to work within a dynamic Facilities Management team.
  


• A varied role that combines operational support, customer engagement, recruitment, and service monitoring.