Facilities Manager

Location: Kent & South East England

The Role

A respected firm of Chartered Surveyors providing Commercial Property Consultancy services across Kent and the South East. Are looking for a Facilities Manager who will be responsible for the operational management of a diverse portfolio of commercial, retail and industrial properties. This includes overseeing building maintenance, health and safety compliance, contractor management, and tenant relations, while ensuring all services are delivered in accordance with legislative requirements, budgetary constraints, and customer service standards.

Key Responsibilities

• Day-to-day management of a multi-let property portfolio in line with company procedures, client expectations, and statutory obligations
• Preparation and management of service charge budgets
• Compilation of management reports as required by the business
• Ensuring high standards of maintenance for both the external and internal fabric of buildings
• Supervision of on-site works and liaison with contractors and service providers
• Monitoring and improving performance against key performance indicators (KPIs)
• Building and maintaining strong relationships with tenants, attending meetings and addressing operational needs
• Ensuring compliance with all health and safety legislation, including regular audits, fire drills, and updates to emergency plans
• Managing on-site risk and insurance compliance in relation to public and statutory regulations
• Reviewing and testing Crisis Management Plans annually
• Supporting procurement activity in line with internal policies, in coordination with the Procurement Department
• Assisting with external contract compilation and oversight
• Maintaining accurate records, including asset registers, emergency procedures, and H&S documentation
• Liaising with local authorities and other external stakeholders as necessary

Person Specification

• Proven experience in facilities management within a multi-let property environment
• Strong working knowledge of health and safety legislation and environmental best practices
• Excellent interpersonal, communication, and customer service skills
• IT proficiency, including use of property management and health & safety systems (e.g., Meridian)
• Well-organised, with strong analytical and planning abilities
• Ability to manage workload independently and take initiative
• IOSH certification
• Full UK driving licence and access to a vehicle

If this opportunity is of interest, please submit your application or get in touch to discuss the role further.