Facilities Manager

At Retirement Villages Group, we’re building vibrant, sustainable communities that help people age well. We are now recruiting a Facilities Manager for our brand-new village in West Byfleet - an exciting opportunity to take a hands-on leadership role from the ground up.

This is a unique chance to shape the operations of a new community, ensuring it is safe, efficient, welcoming, and ready to support exceptional resident experiences from day one.

The Role:

• Leading the mobilisation of all facilities-related services at our new West Byfleet village - from commissioning equipment to onboarding staff and setting up contracts
• Overseeing property, grounds, and housekeeping services, setting and maintaining the highest standards
• Driving environmental sustainability, utility efficiency, and biodiversity initiatives across the site
• Ensuring full health and safety compliance, including emergency systems and documentation
• Creating a culture of customer service excellence, engaging closely with residents and the village team
• Managing planned and preventative maintenance (PPM), tendering, contractor relationships, and quality control
• Recruiting, training, and supporting a team aligned with RVG values and operational goals
• Working cross-functionally to contribute to the commercial and community success of the village

The Ideal Candidate:

• 3+ years’ experience in facilities management with strong customer-facing and operational expertise
• Level 2 Facilities Management qualification (or equivalent experience)
• Proven knowledge of health and safety, including fire safety and legionella (IOSH Managing Safely preferred)
• Experience in managing mobilisation projects, budgeting, procurement, and contractor performance
• Strong people leadership, organisational and hands-on technical skills
• Comfortable using Microsoft Office 365 and facilities-related systems

Desirable:

• NEBOSH General Certificate or Fire Safety Level 2
• Experience in plumbing, electrical or building trades
• Pool plant operation (Level 3) where applicable

Our Values:

• Age Well - Supporting wellbeing, independence and fulfilment at every age
• Community - We’re stronger together
• Keep Improving - Always learning, always growing
• Invest Wisely - We value what we’re given and use it well
• Planet Positive - Making decisions with the future in mind
• One Team - We support, succeed and grow together

Why Join Us?

• Play a vital leadership role in launching a brand-new community
• Be part of a purpose-led organisation with a focus on innovation and quality
• Make a real difference in residents’ lives
• Benefit from ongoing development and a values-driven culture

Ready to lead the way at West Byfleet? Apply today and be part of something truly special.