Facilities Operative

Facilities Operative – New Malden

Salary: £28,000 – £32,000

Location: New Malden

Clearance: Must be able to obtain and maintain UK Security Check (SC) clearance

Join a leading defence contractor and play a key role in keeping our New Malden site running smoothly. As a Facilities Operative, you’ll be hands-on, helping to maintain, improve, and optimise our work environment so our teams can focus on their critical missions.

What You’ll Be Doing

• Support the Assistant Facilities Manager to keep the site safe, well-maintained, and efficient.
• Carry out day-to-day maintenance – basic plumbing, carpentry, painting, and small repairs.
• Respond quickly to issues such as lighting faults, leaks, and urgent minor repairs.
• Conduct regular inspections of buildings, equipment, and systems to spot and fix problems early.
• Escort and oversee contractors on-site, making sure they follow health, safety, and security rules.
• Move, assemble, and install office furniture and equipment for layout changes and office moves.
• Assist with access control, unlocking/locking areas, and checking in contractors.
• Keep cleaning tools, supplies, and materials organised and ready to use.
• Cover for the Deputy Facilities Manager when required.
• Always follow safety policies to protect staff, visitors, and contractors.

General Site Support

• Supervise the cleaning team and ensure high standards are maintained.
• Keep outdoor areas tidy with light gardening, litter picking, and basic landscaping.
• Monitor and report stock levels for cleaning supplies, tools, and furniture.
• Support site waste management, including recycling and safe disposal.
• Help with weather-related duties such as gritting paths in icy weather.
• Take part in regular team meetings and contribute to site improvement ideas.
• Ensure all activities meet company policies and UK Health & Safety requirements.

What We’re Looking For

Essential:

• Eligible for UK SC Security Clearance.
• Hands-on experience in a similar maintenance or facilities role.

Desirable:

• Relevant qualifications such as City & Guilds Handyman Course, NVQ Level 2 or Level 3 in Building Maintenance or Multi-Trade Repairs.
• SC Clearance already in place.
• First Aid at Work certificate.

Skills & Attributes

• Practical problem-solver with a “can-do” attitude.
• Organised and good at prioritising tasks to meet deadlines.
• Great attention to detail.
• Flexible and able to adapt to changing priorities.
• Confident working both independently and as part of a team.
• Strong communication and customer service skills.