Facilities Support Officer

Facilities Officer

Cardiff Office with occasional travel to our Newport Office | Fully On Site | Monday – Friday

£28,000 per annum

Looking for a role where no two days are the same, and you get to make a real impact?

Join us as a Facilities Officer and help keep our workplace running smoothly, safely and brilliantly.

What you’ll be doing

You’ll be supporting our Facilities Manager with a variety of tasks across our 2 offices.

Essentially, you’ll be the person who helps everything “just work.”

Day to day this looks like:

• Being responsible for the access control system – ensuring ID badges are issued to starters, dealing with any access changes and disabling cards where required
• Responding to Facilities ServiceDesk requests within agreed SLA’s
• Escalating any risk of hazards with appropriate urgency
• Supporting the Facilities Manager in delivering scheduled Health & Safety checks of our properties
• Reviewing First Aiders / Fire Marshals to ensure adequate numbers scheduling training courses when required, to ensure cover onsite is maintained
• Scheduling planned and reactive maintenance of site with external contractors
• Stock management and ordering of stationery supplies and printer consumables for the company
• Ordering catering and setting up meeting rooms for client or colleague meetings

What you’ll bring

• You’re professional, approachable and organised — someone who solves problems before they become problems.
• You’re confident communicating with everyone, proactive in getting things done, and happy juggling a busy to‑do list.
• Experience in customer service or facilities is great (but not essential), and you’ll need solid IT skills (Outlook, Excel, Word).
• First Aid, Fire Marshal or NVQ qualifications are a bonus!

Why you’ll love it here

You’ll be part of our friendly, high‑performing People Team, supporting over 500 colleagues across Target.
We’re big on collaboration, development and fun — you’ll get regular feedback, access to learning opportunities, recognition for a job well done, and the chance to grow your career.

• Salary of £26,000 per annum
• 30 days holiday entitlement plus bank holidays
• Hybrid Working policy - approx. 1-2 days per week in our Cardiff or Newport office
• Defined Pension Contribution Scheme (Employer matched up to 6%). Plus, option to contribute via Salary Exchange (alternatively known as Salary Sacrifice)
• Employee Discount Scheme, access to discounts and offers across 100s of leading retailers. Plus, cashback on purchases
• Company Paid Private Medical Insurance (benefit in kind)
• Group Life Assurance
• Group Income Protection
• Discretionary Annual Pay Review
• Discretionary Annual Bonus Scheme
• Loyal Service Scheme
• Help@Hand – Confidential access to health and wellbeing support to include Employee Assistance Program
• Free Flu Vaccinations, Eye Tests and employer contribution towards glasses
• Recognition Scheme
• Free Mortgage Advice and Support
• Wisdom Wellbeing, your go to for wellbeing resources and solutions
• Everest Funeral Concierge
• Free Bereavement and Probate Advice and Support
• Access to a GP 24 hours a day, 7 days a week, 365 days a year through GP24
• Paid eye tests and employer contribution towards spectacles specifically for VDU use.
  

 You can also select other benefits, we cover the upfront cost and make monthly deductions from your pay, interest free!

• Technology Buying Scheme
• Discounted Gym Memberships
• Taste Card / Coffee Club Membership
• Charitable Payroll Giving
• Cycle to work Scheme (Salary Sacrifice)