Facilities Team Leader

The Site Lead is responsible for driving operational excellence across the site, ensuring efficient day-to-day operations, strong team performance, and the successful delivery of business objectives. This role provides leadership across all site activities, fostering a culture of safety, accountability, continuous improvement, and collaboration.

Key Responsibilities

• Lead and oversee all day-to-day site operations, ensuring high levels of productivity, quality, safety, and compliance.
• Develop, motivate, and mentor site teams, creating a high-performance culture focused on engagement and results.
• Drive operational efficiency through effective resource planning, process improvement, and performance management.
• Partner with cross-functional teams to implement strategic initiatives and support business growth objectives.
• Manage site budgets, operational planning, and resource allocation to optimise performance and control costs.
• Ensure facilities are maintained to a high standard, addressing operational challenges and resolving escalated issues promptly.
• Monitor and analyse key performance indicators (KPIs), implementing corrective actions and continuous improvement initiatives where required.
• Champion health, safety, and regulatory compliance across all site activities.

Requirements

• Proven leadership experience within a site, operations, facilities, logistics, or service-driven environment.
• Strong understanding of operational management, process optimisation, workforce planning, and continuous improvement methodologies.
• Demonstrated ability to lead teams, manage change, and deliver measurable business results.
• Experience managing budgets, resources, and operational performance metrics.
• Knowledge of licensing and compliance management.
• Strong understanding of the sports, leisure, retail, or customer-focused environment is advantageous.
• Agile and adaptable approach, with the ability to respond effectively to changing operational demands and priorities.

Skills & Competencies

• Outstanding leadership, coaching, and people management skills.
• Excellent communication and stakeholder management abilities.
• Strong problem-solving and decision-making capabilities.
• Commercial awareness with a focus on operational excellence.
• Highly organised, with the ability to prioritise effectively and deliver against deadlines.
• Proactive, resilient, and solution-oriented mindset.

What We Offer

We recognise that our people are key to our success and offer a comprehensive benefits package designed to support your wellbeing, financial security, and career development.

Health & Financial Wellbeing

• Private Medical Insurance
• Life Assurance
• Cash Health Plan
• Competitive Pension Scheme
• Annual Flu Vaccinations

Work-Life Balance

• 25 Days Annual Leave plus Bank Holidays
• Enhanced Parental Leave and Family-Friendly Policies
• Flexible Working Opportunities

Career Development & Wellbeing

• Employee Assistance Programme (EAP)
• Wellbeing Support Initiatives
• Regular Career Development and Growth Discussions
• Ongoing Learning and Development Opportunities

Additional Benefits

• Free On-Site Parking
• Electric Vehicle Charging Facilities
• Cycle to Work Scheme
• Modern Breakout and Collaboration Areas
• Volunteering and Community Engagement Opportunities

Why Join Us?

This is an exciting opportunity to lead a dynamic operation where you can make a tangible impact on performance, culture, and customer experience. You'll join a collaborative environment that values innovation, continuous improvement, and professional growth, offering the autonomy and support needed to build a successful and rewarding career.