Job Description - Family Support Worker

Are you passionate about making a real difference to the lives of children and families? As a Family Support Worker in Kings Norton, you will play a vital part in enabling vulnerable pupils and their families to overcome barriers to education, improve attendance, and achieve positive outcomes. If you would like a role where your experience and empathy can truly change lives, this is an ideal opportunity.

What's in it for you?

Long-term role within a supportive and dedicated school community
Directly impact children's educational outcomes and family wellbeing
Work that is varied—supporting in school, at home, and within the local community
Professional support and development, including working alongside committed pastoral and safeguarding teams 

The Role

You will work closely with identified families, building trusting relationships to support children’s engagement in education. This contract position offers you an opportunity to provide practical help that makes a real difference and contribute to the wider school and community environment.

Responsibilities

Work with families to improve pupil attendance and engagement in education
Support families in overcoming social and economic barriers by signposting and making referrals to support organisations, charities, and food banks
Carry out home visits and offer community-based support as required
Develop strong relationships with pupils, parents, carers, and external professionals
Maintain accurate records and participate in safeguarding, attendance, and pastoral meetings
Collaborate with the school's pastoral, safeguarding and attendance teams to achieve the best outcomes for pupils 

Skills and Experience

Significant experience supporting vulnerable children and families
Ability to build positive, trusting relationships with families facing complex challenges
Experience of working alongside external agencies and community support services
Full, clean UK driving licence and access to your own transport
Social Work qualification (desirable but not essential)
Enhanced Child DBS on the Update Service, or willingness to obtain one
Ability to provide references covering the last 24 months 

Location and Package

Location: Kings Norton
Start Date: 1 September 2026
Pay Rate: £118.89 per day
Contract Type: Long-term contract
Hours: Monday – Thursday: 8:30am – 4:00pm; Friday: 8:30am – 2:30pmIf you are resilient, experienced, and committed to supporting families to overcome barriers to learning, this opportunity could be the perfect next step in your career. Apply now and help make a lasting impact on children's education and wellbeing
Only candidates based in UK and eligible to work in UK are allowed
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