Family Support Worker – Interventions Hub – 3 Month Contract

Summary

Responsibilities

Family Support

• Deliver direct support and interventions to children, young people, and families.
  


• Build positive and effective relationships with families.
  


• Support parents to develop skills, confidence, and parenting capacity.
  


• Promote positive family relationships and reduce the risk of family breakdown.
  

Early Intervention & Prevention

• Provide support at the earliest opportunity to prevent escalation of need.
  


• Work with families to identify strengths and areas for development.
  


• Deliver outcome-focused interventions designed to improve family functioning.
  


• Support children and young people to achieve better outcomes.
  

Child Development & Wellbeing

• Promote children's health, development, and emotional wellbeing.
  


• Support parents in understanding and responding to their children's needs.
  


• Encourage positive routines and healthy development.
  


• Help families access appropriate community services and support networks.
  

Assessment & Planning

• Contribute to assessments of need and risk.
  


• Develop support plans and intervention programmes.
  


• Monitor, review, and record progress against agreed outcomes.
  


• Identify emerging concerns and escalate where appropriate.
  

Partnership Working

• Collaborate with social workers, schools, health professionals, early help services, community organisations, and voluntary sector partners.
  


• Attend multi-agency meetings as required.
  


• Contribute to integrated plans and coordinated support arrangements.
  

Safeguarding

• Recognise and respond appropriately to safeguarding concerns.
  


• Follow safeguarding policies and procedures.
  


• Share information appropriately with relevant professionals and agencies.
  


• Support children to remain safe and protected from harm.
  

Record Keeping

• Maintain accurate and timely case records.
  


• Complete reports, assessments, and intervention records.
  


• Use electronic systems and databases effectively.
  


• Ensure compliance with confidentiality and data protection requirements.
  

Essential

• Enhanced DBS is essential.
  


• Experience working with children, young people, and families.
  


• Experience delivering family support, early intervention, or preventative services.
  


• Ability to work directly with families to improve outcomes for children and young people.
  


• Strong understanding of safeguarding and child protection procedures.
  


• Excellent communication and relationship-building skills.
  


• Full UK Driving Licence and sole use of a vehicle.
  


• Ability to work independently and as part of a team.
  

Desirable

• Previous Local Authority experience.
  


• Experience within Early Help, Family Support, Children's Services, or Youth Services.
  


• Knowledge of child development and parenting interventions.
  


• Experience working with vulnerable families and complex needs.
  

Working Environment

• Hybrid working arrangement.
  


• Based at Atlantic Wharf, Cardiff.
  


• 2–3 days office-based with community and family visits as required.
  


• Fast-paced early intervention and family support environment.
  


• Regular travel across the local area to support families.
  

Person Specification

Qualifications

Essential

• Relevant qualification in Family Support, Childcare, Youth Work, Education, Health & Social Care, or equivalent experience.
  

Desirable

• Early Help or Family Support qualification.
  


• Safeguarding training.
  


• Parenting programme or child development training.
  

Knowledge

Essential

• Understanding of child development and family support practice.
  


• Knowledge of safeguarding and child protection procedures.
  


• Understanding of early intervention and prevention services.
  


• Knowledge of working with vulnerable children and families.
  


• Good IT skills including Microsoft Office.
  

Desirable

• Knowledge of Children's Services and Early Help pathways.
  


• Understanding of multi-agency working.
  


• Knowledge of local support services and community resources.
  

Experience

Essential

• Experience working with children, young people, and families.
  


• Experience delivering family-focused interventions.
  


• Experience supporting vulnerable families.
  


• Experience working in partnership with professionals and agencies.
  


• Experience maintaining accurate records and case notes.
  

Desirable

• Previous Local Authority experience.
  


• Experience within Early Help, Family Support, or Children's Services.
  


• Experience undertaking parenting support work.
  


• Experience managing a varied caseload.
  

Skills & Competencies

Essential

• Excellent communication and interpersonal skills.
  


• Ability to engage effectively with children, young people, and families.
  


• Strong organisational and time-management skills.
  


• Ability to work independently and use initiative.
  


• Ability to work flexibly and manage competing priorities.
  


• Strong assessment and problem-solving skills.
  


• Resilience and ability to work positively under pressure.
  


• Good report-writing and record-keeping skills.
  

Additional Information

• Job Title: Family Support Worker – Interventions Hub
  


• This is a 3-month temporary contract
  


• Rate: £18.92 per hour (Umbrella)
  


• Location: Atlantic Wharf, Cardiff
  


• Hybrid working with 2–3 days office-based
  


• Pay is provided on a bi-weekly basis
  


• Enhanced DBS is essential
  


• Full UK Driving Licence and sole use of a vehicle are essential
  


• Previous Local Authority experience is highly desirable
  


• Experience working with children, young people, and families is essential
  


• Experience within Early Help, Family Support, or Children's Services is highly desirable