F&B Crew

Company : Generator London

Job Type : Full Time

United Kingdom

Job Description - F&B Crew

Job Description

Who are we?
Generator is on a journey. Appropriate, given that we're a hostel accommodation brand. The journey began in London, swung through a heap of European capitals on its way to dominating the world. No biggie. Fast Company named us one of the top 50 most innovative global companies. We, of course, agree. And now this top 50 most innovative global company (did we mention that?) wants a pretty awesome F&B Crew Member.

Our spaces are safe and seriously social, in the proudest part of the beating heart of the cities we love. Cultural action, creative pulse and an outstanding way to waste some of the finite time the universe has given you - that's what Generator offers. Holds true for staff and visitors equally, and while chic design is always the backdrop, every Generator in every destination reflects the unique beat of that city's heart.

BEING YOURSELF is the key to bringing the Generator story and brand to life.

What’s the job?
NUTS AND BOLTS OF THE JOB

Report to the F&B Supervisor/Manager
Be assigned to a department, either Bar, Café or Kitchen, but you may cross over to other outlets temporarily or permanently depending on your skills, ambitions and business requirements
Have sound knowledge and experience working with great coffee and food with the courage to offer something a little different to the Generator guest
Take ownership of the guest journey to ensure that we create a truly unique Generator experience.
Respond quickly and efficiently to all customer requests and enquiries, ensuring that you maintain a “can do” attitude at all times.
Ensure you comply with all company policies you have been trained on, which include Fire Training and Health & Safety and Food Hygiene
Be responsible for all cash handling whilst you are on duty
Be part of a great team within your department that get Generator and want to be themselves.

Know your customers like you know your friends
OWN GUEST COMPLAINTS AND RESOLVE THEM YOURSELF

Naturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description.

WHAT’S IN YOUR DNA

Have impeccable honesty
Love good coffee, craft beer and great food
Be able to serve our group guests a continental breakfast & seamlessly switch to an a-la-carte café service for individual travellers and locals
Always keep cool under pressure
Show commerciality with a strong passion for driving revenue
Understand stock-control and keep costs to a minimum
Be creative, innovative and digitally smart
Be a ‘people person’ , social and always love our guests
Like getting your hands dirty, wherever, whenever, because you will
Be an excellent communicator
Available to work when needed
You must be eligible to work in the EU to be considered for this role

YOUR ROCK STAR EXPERIENCE

Experience working within the hospitality/service industry
A passion for your city, for travelling and for trending food and drinks concepts
Knowledge of contemporary interests and the city
Have a genuine interest and enthusiasm for service

Our Key Benefits Include:

Birthday holiday in addition to your yearly holiday allocation
Employee Bounty Program providing opportunities to earn up to €1,000 for new hire referrals with no cap on number of referrals made
Company contribution towards gym membership fees for all eligible employees
2 free nights’ accommodation across any hostels (subject to availability)
Reduced room rates for staff as well as friends and family members
Social events and celebrations calendar
Various employee recognition schemes

SO YOU THINK THIS MIGHT BE YOU?
That's cool. Send us your application in English, preferably via email. If you’ve got questions call us, or check www.generatorhostels.com or www.facebook.com/GENERATORhostels/ where you may well find the answers to life, the universe and everything, including why there are no penguins at the North Pole. We look forward to hearing from you.

Join Us and help us achieve our Vision!

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F&B Crew

Job Description - F&B Crew

Job Description

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