F&B Operations Manager

Fairmont St. Andrews encapsulates luxury and this experience begins and ends with our colleagues. Fairmont St Andrews is one of Scotland’s most iconic 5-star luxury hotels and resorts in the home of golf.

Our 213-bedroom property is located on the outskirts of St Andrews, boasting 2 championship golf courses and an award-winning spa and leisure facility. With multiple food and beverage venues on site, including our two AA Rosette Restaurant, St Andrews Clubhouse & Grill - serving the finest Scottish steak and seafood, we are able to offer our guests a world class experience for dining and leisure activities, right here on property.

Within 20 minutes from Leuchars Railway station and 35 minutes from Dundee, we are an easy commute from numerous Scottish destinations.

Fairmont St Andrews are looking for an experienced F&B Operations Manager to assist the Director of F&B with managing the smooth operation of all Outlets, while ensuring that all areas maintain Fairmont Hotels & Resorts Standards.

A little more about what you will be doing: 

• To take responsibility for the checking of schedules, incentives for Food and Beverage Sales, and training.
• To ensure that the standards of service are adhered to and exceeded on each shift.
• To attend to all guest requests, being constantly aware of anticipating guests needs.
• Keep records of purchase orders and expenses.
• Manage staff recruitment alongside of the Talent & Culture department.
• Attends to complaints concerning food and beverage services.
• To reorder stock as and when required.
• Maintain records of stock levels and financial transactions.
• To audit stock.
• Adhere to and be trained in liquor laws and regulations.
• Assess and review customer satisfaction and preferences.
• To oversee any problems that arises.
• Observe workplace hygiene, occupational health and safety, and security procedures.
• Responsible for keeping payroll in line with revenues.
• Responsible for P & L preparation for Food & Beverage areas.
• Responsible for monthly, forecasting and reporting to accounting on F&B areas.

• Similar experience in a five-star Hotel is preferred
• Must be Eligible to live and work in the UK

• Competitive salary
• Staff shuttle service to/from St Andrews
• Complimentary staff canteen
• 50% off dining in our Food and Beverage outlets
• Employee rates for Spa treatments and green fees
• Access to gym and pool services
• Growth opportunities
• On-the-job training
• Regular social events