F&B Service Expert Shift Leader - London Marriott Hotel County Hall

POSITION SUMMARY

We are looking for a passionate Food & Beverage Service Expert  Shift Leader to join our wonderful team at London Marriott Hotel County Hall.

Work in London’s most photographed destination!

You deserve a career that fulfills your purpose. You deserve to dream without limits. Be a part of something bigger than yourself, join a team where everyone has a voice. Be inspired by what’s possible and discover your own future. Begin your purpose, belong to a global community, and become the best version of you. At Marriott...Be you.

The impact you’ll make

Breakfast, lunch or dinner, the best meals aren’t just made by our brilliant chefs. They’re made even more memorable by the great service our guests enjoy. As one of our experts, you’ll make sure you know every dish on the menu, so you can make recommendations and answer any questions customers may have. You’ll make sure their food and drinks are served quickly, efficiently and with a smile - and if there are any issues, you’ll deal with them right away. Thanks to you, our guests will feel well-fed, happy and wanting to come back for more.

What you’ll do

• Deliver exceptional, personalized service to all guests to ensure a memorable dining experience.


• Ensure accurate order taking and timely delivery of food and beverages following service standards.


• Maintain strong knowledge of menu items and use upselling techniques to enhance revenue.


• Coordinate effectively with kitchen and bar teams to ensure smooth and efficient service.


• Follow all food safety, hygiene, and sanitation regulations at all times.


• Uphold company grooming standards and professional behaviour throughout all guest interactions.

What we’re looking for

• A warm, people-oriented demeanor


• A team-player attitude


• A safety-first approach


• Positive outlook and dependability

This role also requires the ability to move and lift objects weighing up to 50 lbs. In addition, you’ll need to be able to reach overhead and below your knees, including bending, twisting, pulling and stooping, and move over uneven or sloping surfaces. Prior to employment, we’ll ask you to complete safety training and certification.

Perks you deserve

We’ll support you in and out of the workplace by offering:

• Team-spirited co-workers


• Encouraging management


• Wellbeing programs


• Learning and development opportunities


• Discounts on hotel rooms, gift shop items, food and beverage


• Recognition programs

You’re welcomed here

Our highest priority is making you feel as welcome as our guests. We want you to know you’re important to us and that you’ll make an impact in your role, and for that, you’ll be appreciated and valued.

LONDON MARRIOTT COUNTY HALL

Embrace history and luxury at London Marriott Hotel County Hall, located in bustling South Bank, steps away from Westminster Bridge. Occupying London’s former City Hall, our hotel embodies the city’s storied history and quintessentially British spirit. A destination like no other. County Hall tucks inspiration around every corner. We relieve stressors and anticipate every need of our guests in this beautiful space steeped in heritage.