F&B Waiter/ess

Located in a prominent position on Shoreditch High Street, One Hundred signifies the evolution of Shoreditch and is home to 258 bedrooms and suites, restaurants and bars and five meeting and event spaces. The restaurants and bars include Seed Library, a cocktail bar by renowned bartender Mr Lyan and Kaso a rooftop bar and terrace with panoramic views across East London. The lobby bar and coffee shop and Sticks & Sushi complete the hotel’s food and drinks offering. Bedrooms and suites at the hotel place emphasis on comfort and are designed as your retreat from the vibrancy and energy of the area, providing headspace and calm the heart of Shoreditch allowing you to disconnect from the outside world. An independent spirit at the social heart of an evolving Shoreditch.

The Waiter  

As a Rooftop Bar Waiter, you will play a vital role in maintaining our high standards of service, ensuring every guest enjoys a seamless and enjoyable visit. This position is perfect for someone with a passion for hospitality, a friendly and outgoing personality, and a commitment to excellence in every aspect of their work. The role will report directly to the Supervisor and will have a dotted reporting line to the Assistant Manager at the location the position is based at. 

DUTIES AND RESPONSIBILITIES 

• Deliver exceptional, friendly service, creating memorable experiences for every guest.
• Confidently recommend food, drinks, wines, and cocktails while sharing menu knowledge.
• Accurately take and process orders, ensuring a seamless guest journey from arrival to departure.
• Maintain a clean, organised, and beautifully presented bar and dining environment.
• Work collaboratively with the Rooftop Bar team to provide efficient, high-quality service.
• Uphold health, safety, and hygiene standards while actively contributing to continuous service improvement.
• Strong skills as a Bartender would be highly beneficial

 Salary: £12.71 + service charge and benefits

This is an opportunity to make your mark on Shoreditch. As a team we love to have fun, with a focus on our wellbeing at the heart of everything we do. In addition to a competitive salary, we offer a range of benefits that include:

• Guest experience including dinner and drinks

• 6 complimentary nights a year at any Lore Group hotel

• Lore Group Employee & Immediate Family Rates

• Lore Group Friend and Family Rates

• 50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery

• 50% discount in Lore Group restaurants and bars

• Contribution towards Health Cash Plan

• Life Assurance

• 2 days paid volunteering leave per year

• Length of service incentives (additional holiday)

• Bespoke training programmes

• Free meals on duty

• Incentives such as Ride-to-Work and season ticket loan

• Quarterly employee award ceremony and company staff parties

• Employee assistance programme

Location: London