Outlet Shopping at The O2, North Greenwich Job type:
Full-time or part-time
About All Good Things At All Good Things, we do designer outlet differently. Unlike other discount retailers, we are committed to reducing the environmental impact of every piece of clothing we sell. We partner with the premium fashion labels you love, and the ethical brands you need to know, to give their unsold clothing a second chance to be bought brand new and to give pre-loved pieces a new life. Our stylists select clothing, shoes and accessories that are designed to be timeless, not trendy; pieces that are crafted with care, to be worn and re-worn for a long time to come, and we never ask brands to produce new products to line our shelves. To further reduce fashion’s impact on the planet, we plant at least 20,000 trees each year and support various climate projects around the world. We’re a growing brand with an entrepreneurial spirit, dedicated to exceptional experiences, high-quality clothing and a more sustainable fashion industry – and we’re looking for passionate people to join us.
About the role You'll be reporting to our Store Manager and will be tasked with generating sales by delivering outstanding customer service, maintaining exceptional store standards, and providing a world-class shopping experience that means our customers return again and again. Your responsibilities will include:
1. Sales Actively sell in a professional and friendly manner Achieve sales goals by demonstrating a passion for retail, the product and our brand Confidently introduce our full range of products & services
2. Service Provide an inviting and welcoming atmosphere for our customers Engage with our customers to exceed their expectations and build customer loyalty Make the customer experience fun
3. Product Develop an in-depth knowledge of our product to aid our customers' fashion needs Provide accurate and informative product knowledge, including the features and benefits of the products available Promote the brand, products and services at all times
4. Operations Ensure sales transactions are processed with care and attention Adhere to stock control procedures Maintain the health and safety of colleagues, customers and contractors
5. Teamwork Work as an effective part of the store and regional sales team Demonstrate flexibility in order to meet store needs Build professional and effective relationships that support team goals
About the ideal candidate Sales and target-driven Customer service focused Passion for fashion Strong work ethic Excellent communication skills Fashion retail experience (preferred)
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