F&B Supervisor

Working with us provides great benefits, including:
Access your pay as you earn it

through our financial wellbeing platform Wagestream, a tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future.
Discounted Hotel Stays

across our UK sites, and if you work for a branded venue, around the World!
50% off Food & Beverage

at all our Hotels & F&B Venues
Spa Discounts

at our venues with a Spa
Retail, Cinema & Leisure Discounts
Development Opportunities

via our Grow with us initiative, including

Apprenticeship opportunities,

our

Development Programmes,

and more!
Monthly

Star of the Month Awards
Long-service Awards,

that start after 1 year of service
Recommend a Friend Incentive

Be rewarded for referring someone you know!
Access to a confidential

Employee Assistance Programme (EAP)

available 24/7, 365 days per year.
Pension Scheme
Other

incentive programmes

that run throughout the year
About the role
Youll be responsible for ensuring the Food & Beverage outlet/s run efficiently and that customers are satisfied with the quality of food, drink and service they receive. Youll be a great leader, effectively supporting and leading the team, be polite, courteous and professional. Under your leadership, the team will provide a memorable and efficient service at all times to maintain an exceptional standard of service and quality.
About you
The successful candidate will have previous experience in the hospitality industry in a similar role. You will be highly motivated and work well under pressure, with a 'hand on' approach. You will also have:
Excellent leadership skills
Excellent interpersonal and customer relation skills to ensure a seamless and memorable experience, proactively resolving any challenges that may arise and tracking and reviewing feedback to implement long term customer satisfaction solutions
Strong communication skills through a variety of means
Flexible and adaptable, with the ability to stay calm under pressure, adapting your approach to complete routine and non-routine tasks
High attention to detail and accuracy

great at managing ones own time and the time of the team
Ability to stay calm and work under pressure
About us
At Cairn Group we're ambitious. With a varied and extensive UK portfolio of hotels, bars and restaurants in our portfolio, we're focused on continual growth and are in it for the long haul. We are a family owned business with family values at our core, with a growing team and sites UK wide.
#INDLP
This is a very exciting time to join us following a recent multi-million pound refurbishment restoring the hotel back to its former glory! A palatial and stately Victorian property, DoubleTree by Hilton Harrogate Majestic is a Harrogate landmark, set in 8 acres of private gardens in the heart of this elegant spa town. Built at the height of Harrogates prosperity in the 19th Century, DoubleTree by Hilton Harrogate Majestic is a grand, opulent base from which to discover the towns many fine buildings, excellent shops and beautiful parks and gardens, or head out into the magnificent Yorkshire Dales National Park.
Benefits
Hilton Honors Team Member Scheme / Staff Rate
Cairn Group Staff Discount Scheme
Retail and travel discounts
Recruit a friend Scheme
Induction and training programme
Star of the Month & Golden Ticket Award
Pension scheme
Meals on Duty
Uniform
Cycle 2 work scheme*
Free use of Gym
* apply to positions above minimum wage

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