Field Application Engineering Manager

Field Application Engineering Manager

About the
Role

A global leader in display and embedded technology solutions is seeking
a Field Application Engineering Manager to support its expanding EMEA
operations. This role will be instrumental in ensuring customer retention,
pre-sales engineering support, and new business development across multiple
industries, with a current focus on Broadcast and Medical sectors.

You will work closely with global teams and stakeholders, supporting
both standard and custom projects while driving technical innovation and
customer satisfaction. This position involves extensive travel across Europe,
engaging with internal teams, customers, and sales representatives to enhance
engineering support and product adoption.

Key
Responsibilities

• Customer
  Retention: Deliver exceptional support and
  technical solutions to ensure customers remain engaged with the company's
  product offerings.
  
• RFQ
  Success: Support the sales team by providing
  competitive, engineering-led proposals for customer requirements.
  
• Pre-Sales
  Support: Assist customers and sales teams with product
  demonstrations, technical insights, and problem-solving for diverse
  applications.
  
• FAE
  Team Development: Lead and expand the Field Application
  Engineering (FAE) team, ensuring they are motivated, trained, and aligned
  with business goals.
  
• Project
  Management & Engineering Administration: Serve
  as the primary engineering contact for EMEA, managing resources,
  engineering documentation, and technical processes.
  
• Training
  & Stakeholder Engagement: Participate in technical meetings,
  customer briefings, and internal training programs for sales teams.
  

Required
Skills & Experience

✔ Strong background in LCD displays,
Human-Machine Interface (HMI), and embedded hardware.
✔ Experience
with BIOS/firmware development, system integration, and embedded systems using x86
and ARM architectures.
✔ Familiarity with Linux, Windows 10, Android, and related embedded operating
systems.
✔ Proven
ability to troubleshoot design challenges, resolve engineering issues, and
support product innovation.
✔ Excellent communication,
presentation, and stakeholder management skills.
✔ Proficiency in Microsoft Project, Excel, Word, PowerPoint, and project
management tools.
✔ Degree in
Electrical Engineering or a related technical discipline.