Field Engineer / On-site Support

?? Field Engineer / On-Site Support - West Sussex | £32,000-£40,000 DOE | Travel Required

We're looking for a proactive and customer-focused Field Engineer / On-Site Support Technician to join our growing team in West Sussex. If you're confident working independently, solving on-site IT issues, and providing hands-on support to a range of clients, this role is for you.

As part of a leading IT services provider, you'll be working across various client sites to deliver installations, troubleshooting, and hardware support - so a full UK driving license and willingness to travel is essential.

• Deliver on-site support and maintenance for client IT systems, hardware, and infrastructure

• Diagnose and resolve hardware, software, and connectivity issues

• Assist with installations, upgrades, and deployment projects

• Maintain clear communication with clients and internal teams to ensure high-quality service

• Travel regularly across West Sussex and occasionally beyond, with expenses covered

• 2-4+ years of IT support experience, including field-based or on-site work

• Solid understanding of Windows OS, desktop/laptop hardware, printers, networking basics

• Strong troubleshooting skills and a methodical approach to diagnostics

• Great customer service and communication skills - professional and approachable

• Full UK driving license and flexibility to travel

• Salary: £32,000 - £40,000, depending on experience

• Mileage & travel expenses paid

• 25 days holiday + bank holidays

• Training and certification opportunities

• Supportive team environment with career progression potential

Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy.

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