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Field Service Engineer

Job Description - Field Service Engineer

Service Engineer — Mechanical Bias with Electrical Understanding

ANYWHERE IN THE UK

Location: Remote (UK-wide travel, option for European travel)

Salary: £35,000 + overtime (OTE ~£45,000+)

2 night away per week

Benefits: Company vehicle, Surface Pro, mobile phone, 2 night away per week

About the Company

Join a market-leading manufacturer and supplier of product inspection machinery to the food industry, supporting end-of-line (EOL) production lines across the UK and beyond. With over 100 employees in the UK and a reputation for innovation and quality, our client is seeking a talented Service Engineer to join their growing team.

The Role

As a Service Engineer, you’ll be responsible for the service, repair, breakdown support, and commissioning of advanced product inspection machinery — including industrial metal detection systems, checkweighers, and X-ray equipment — at food production sites nationwide.

This is a customer-facing role, requiring excellent communication skills and the ability to build strong relationships while representing a trusted brand.

Key Responsibilities

  • Service, repair, and commission inspection machinery at customer sites across the UK
  • Diagnose mechanical and electrical faults quickly and effectively
  • Work confidently with gearboxes, motors, belts, chains, pulleys, and associated components
  • Read and interpret electrical diagrams and wiring schematics
  • Provide professional support and training to customers as required
  • Complete detailed service reports and maintain accurate records

Requirements

  • Strong mechanical engineering background with solid electrical understanding
  • Confident working with gearboxes, motors, and general mechanical assemblies
  • Ability to read and understand electrical diagrams and perform wiring tasks
  • Excellent customer-facing skills and a proactive, problem-solving mindset
  • Willingness to travel across the UK and occasional optional trips across Europe
  • Full UK driving licence

What’s on Offer?

  • £35,000 base salary
  • Generous overtime (OTE circa £10k+ extra per year)
  • Overtime rates: 1.5x (Mon–Fri), 2x (Sundays/Bank Holidays), paid door to door
  • £40/night allowance when staying away (plus paid hotel and meals)
  • Company vehicle, Surface Pro, mobile phone
  • No on-call requirement — excellent work-life balance
  • Full training and ongoing development
  • Option to travel internationally if desired (not mandatory)

If you’re a skilled, hands-on engineer who enjoys variety, travel, and working directly with customers, we’d love to hear from you! Please contact Dan Walton on

SER-IN

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