Field Service Engineer

Field Service Engineer

Location: London

Salary: Extremely Competitive

Join a market leader shaping the future of cleaning technology!

With over 50 years of industry experience, ICE is the UK's largest independent provider of cleaning equipment, trusted across retail, healthcare, logistics, manufacturing and education sectors. 

We're driving innovation within the industry, from advanced robotic cleaning machines to sustainable solutions. If you're hands-on, solution driven and thrive in a fast-paced environment, this is your opportunity to build a career with real momentum!

The Role

As a Field Service Engineer, you'll be the face of ICE, delivering expert maintenance and repairs that keep essential equipment running smoothly across customer sites. 

No two days are the same. You'll diagnose faults, solve problems on the spot and ensure machines perform at their best, while building strong relationships with our customers who rely on your expertise.

What You'll Be Doing

Diagnosing, servicing and repairing a wide range of cleaning equipment
Delivering first-class customer service on-site
Carrying out planned maintenance and safety testing
Managing van stock and ordering parts efficiently
Recording work in real time using our digital systems
Providing clear and accurate service reports after every visit
Contributing ideas to improve systems and ways of working
What We're Looking For 

Experience in a Field Service Engineer or similar role
Strong mechanical and electrical troubleshooting skills
Hands on expertise with tools and diagnostic equipment
Customer focussed with excellent communication skills
Full UK manual driving licence
Why Join ICE?

Be part of a fast-growing, forward thinking business
Work with cutting-edge robotic cleaning technology
Ongoing training, development and career progression
A company dedicated to sustainability and innovation
Benefits That Work For You 

We believe that great people deserve great support. That's why we offer a comprehensive benefits package:

Reward Gateway Access - exclusive discounts and perks
Health Shield - everyday healthcare support
Life Assurance - for peace of mind
Private Medical Cover
Company Pension Scheme
Employee Assistance Programme - 24/7 wellbeing support
Long Service Awards
Generous Annual Leave and Birthday Day Off
Holiday Buy Back Scheme - flexibility when you need it
Join a team that's raising the standards across the industry - your next opportunity starts here!

To Apply

If you feel you are a suitable candidate and would like to work for Industrial Cleaning Equipment Ltd (ICE), please do not hesitate to apply
Only candidates based in UK and eligible to work in UK are allowed