Field Service Engineer

Join a global leader at the forefront of industrial innovation and sustainability.

With operations spanning multiple continents, it offers the stability of a well-established brand combined with the dynamic energy of continuous growth and technological advancement.

Established as a world leader in electrical control systems for heavy industries including Steel, Paper, Mining, Cranes and Power Generation, they provide turn-key engineering, manufacture, installations and start ups of electrical, controls and automation systems for these industries.  

An exciting opportunity for a Field Service Engineer to support customers in a variety of sectors, including Metal, Dyno Test Rigs, Hydrogen Electrolyzer PSUs, EV Charging points and Battery Energy Storage.

FIELD SERVICE ENGINEER

c£42k + Car Allowance Or Car + Overtime + Training

Shropshire - Hybrid - UK Wide. Ref: 22692

An opportunity to work on a variety of unique, bespoke systems.
A hybrid role with extensive travel throughout the UK and occasionally internationally
Field Service Engineer - The Role:

Act as the primary point of contact between the business and customers, providing technical field support
Commission new AC and DC motor control systems, independently and as part of a team
Support a wide range of bespoke systems including metal processing, dyno test rigs, hydrogen electrolyser PSUs, EV charging, and battery energy storage
Carry out troubleshooting, in-field design modifications, and repair of control systems across multiple industries
Provide emergency breakdown support and rapid response to customer issues
Work closely with Project Engineers during system testing and functional verification
Ensure systems operate in line with Functional Design Specifications (where available)
Deliver telephone, email, and remote technical support to customer engineering and maintenance teams
Analyse faults, propose alternative solutions, and implement optimal resolutions
Follow company service processes and standards at all times
Identify opportunities to promote additional services, upgrades, and spare parts
Hybrid role with extensive UK travel and occasional international travel (up to 60%)
Flexible approach to working hours, including non-standard hours and on-call support
Work in varied environments including tight spaces and at height
Field Service Engineer - The Person:

HNC / HND or higher qualification in Electrical, Electronic or Automation Engineering
Completed apprenticeship in Electrical, Electronic or Automation discipline
Proven experience with AC and DC drives (essential)
Experience with PLCs and HMIs (essential)
Strong understanding of electrical fundamentals and computer-based systems
Excellent fault-finding and problem-solving skills
Confident working independently and as part of a team
Strong communication skills with the ability to liaise effectively with customers
Willing and able to travel frequently within the UK and Europe, sometimes at short notice
Flexible, proactive, and comfortable working in demanding site environments
Located in Shropshire, this role would be commutable from Telford, Wolverhampton, Bridgnorth, Shrewsbury, Stafford.

The company believe in providing the best support and solutions to customers. You will have the opportunity to work in a dynamic and innovative environment where every day brings new challenges and opportunities.

For further information please contact Sharon Hill.

AE1
Only candidates based in UK and eligible to work in UK are allowed