Field Service Engineer

Field Service Engineer
UK-Manufactured, Intelligent Parking Solutions
Location: Essex / East of England Territory
Salary: £30,000 – £38,000 + First-Time-Fix Bonus | Permanent | 40 Hours
Package: Company Vehicle, Fuel Card, 24 Days Holiday (+ Bank Holidays), Pension, Healthcare, Full Product Training
 
The Opportunity
We are supporting a market leader in intelligent parking solutions as they continue to expand their UK Field Service Engineering team. The company designs and manufactures proprietary parking technology here in the UK—including pay terminals, ticketing kiosks, barrier access controls, and ANPR systems.
We are seeking a hands-on, multi-skilled Field Service Engineer who brings strong core knowledge in payment terminal mechanics, basic network infrastructure, and safe electrical isolation. Full product-specific training is provided, making this an outstanding opportunity for engineers looking to advance their technical career in a specialist, high-growth sector.
 
Key Requirements & Technical Criteria
To be successful in this role, candidates must possess demonstrable experience in the following core areas:
Credit Card & Payment Terminals

TMS Calls: Proven understanding of Terminal Management System (TMS) calls, host communications, and initial payment terminal setup/maintenance.
Payment Kiosks: Experience diagnosing and servicing integrated credit card readers, chip-and-pin units, or unattended payment hardware. Hands-on Networking Basics

IP Setup & Connectivity: Ability to configure basic IP addresses, subnetting, and network settings on hardware components.
Cabling & Hardware: Direct experience with cable crimping (RJ45/Cat5e/Cat6), patch panel connections, neat cabling containment, and connecting network switches (e.g., Moxa industrial switches). Electrical Safety

Electrical Isolation: Safe isolation of low-voltage systems and mains power supplies before carrying out maintenance or component replacement.
Comfort reading basic wiring diagrams and using multi-meters/test tools safely around power supplies. 
Desirable Experience (Strong Advantage)
While full product training is provided, candidates with prior experience in any of the following will be prioritized:

Barriers & Access Control: Servicing or installing automated car park barriers, gate systems, or access controllers.
ANPR / CCTV Cameras: Basic alignment, installation, or troubleshooting of ANPR (Automatic Number Plate Recognition) or IP CCTV camera units.
Routers & Switches: Configuring industrial switches, routers, or local wireless/wired network infrastructure. 
Key Responsibilities

Carry out scheduled preventative maintenance (PPM), servicing, and emergency repairs across Essex and surrounding areas.
Troubleshoot complex electromechanical, low-voltage electrical, and software-related faults on kiosks, barriers, and cameras.
Install, terminate, test, and patch network cabling on client sites.
Perform safe electrical isolations prior to conducting internal repairs or modular replacements.
Deliver a high standard of client-facing customer service while maintaining accurate site reports. 
Apply with your latest CV and I will be in touch to discuss via SMS, email or call to discuss the next steps of your application.
 
Dom @Utilise Recruitment .co .uk
Only candidates based in UK and eligible to work in UK are allowed