Field Service Engineer

Sinewave was founded in 2015 with a clear mission from the very
start - everything that we do will always be a power for good. Since then,
we have gone from a living room start-up to a leading force within the energy
transformation sector.  We are on a mission to help power the future more
sustainably. But don't just take our word for it, we are the only B-Corp
Certified ICP in the world!

We’re part of powering the UK’s energy transition with innovative high
and low voltage electrical solutions up to 400kV. From EV charging to
renewables and commercial projects, we design, deliver, and maintain networks
with sustainability and efficiency at heart.

Last year we proudly launched Amplify, a dedicated EV technologies and
services business, led by an experienced team of sector experts, as part of the
Sinewave Group of businesses.  Our Amplify
team provide a full wrap around of EV charging technologies and services to the
grid connection and ICP works that the Sinewave Group are renowned for. 

From commercial and technical consultancy, detailed site design,
supply, installation and connection of leading charging hardware, software
systems, driver support centre and full site O&M – the Amplify team support
customers throughout their electrification and expansion programmes.

Join us to drive change and make an impact!

This role:

We are looking for a Field Service Engineer to come and join our
growing Amplify Technical team.

This will be someone who challenges what we do daily and thrives
working in a fast-paced environment with tight deadlines helping us build for
the future.

An idea of what you'll be doing:    

Commissioning of EV Chargers:

·       Commission and
configure AC, Rapid DC, and HPC EV chargers at client premises.

·       Perform initial
setup and testing to verify proper functionality and adherence to industry
regulations.

·       Work closely with
project management and installation teams to integrate charging stations
effectively into client systems.

Maintenance and Troubleshooting:

·       Execute scheduled
and preventative maintenance on EV charging infrastructure to maximise
reliability and availability.

·       Identify and
resolve technical faults involving electrical, mechanical, and software
elements.

·       Carry out
diagnostic assessments, firmware upgrades, and calibrations as needed.

·       Swap out
defective parts, ensuring all repairs align with manufacturer specifications.

Customer Support:

·       Deliver hands-on
technical assistance and training to clients regarding EV charger usage and
functionality.

·       Address service
calls efficiently while keeping clients informed to enhance satisfaction.

·       Log all service
tasks, such as repairs, maintenance, and client engagements, within the service
management platform.

Compliance and Safety:

·       Comply fully with
safety protocols and company guidelines during field operations.

·       Maintain
alignment with local electrical standards and codes in all commissioning and
maintenance work.

·       Engage in ongoing
safety training and certification programs as mandated.

When you join you will go through our top-notch induction and
onboarding process and have opportunities to develop further through our
in-house training academy.

Everyone belongs here at Amplify

Amplify and the Sinewave Group, are proud to be an equal opportunities
employer, dedicated to creating a diverse and inclusive workplace where
everyone feels valued and empowered to contribute. We know what it takes to
change the world and that’s why we review all applications impartially,
ensuring decisions are based solely on merit, skills, and potential. If you
require any adjustments to support you through the application or interview
process, please let us know—we’re here to help. #teamsinewave

You'll have a proven track record of:

·       Proficiency with
fundamental test and measurement tools, including multimeters and voltage
testers.

·       Expertise in
diagnosing and resolving intricate technical faults.

·       Prior experience
in field service, ideally within EV charging, renewable energy, or power
electronics industries desirable

·       Practical
experience commissioning, maintaining, and repairing AC, Rapid DC, and HPC EV
chargers desirable

·       Practical
experience with BP Pulse EV chargers is desirable.

·       Skill in
interpreting electrical schematics and technical documentation desirable

·       Solid knowledge
of analogue and digital electronics fundamentals and components desirable.

·       Self-motivated
approach to independent work, including efficient time management during travel
between client locations.

·       Awareness of
electrical hazards and on-site health and safety protocols desirable

You’ll be a successful Field Service Engineer at Amplify
if you’re …

·     Full UK Driving
License (Maximum 3 points)

·     Level 3
Electro-technical qualification or equivalent

·     Relevant
electrical certifications, such as 18th Edition Wiring Regulations and City
& Guilds 2391/2394 for Testing and Inspection desirable

·     Certification in
EV charging stations or manufacturer-specific training is advantageous.

·     Comply with all
company policies, procedures, and business ethics codes, including the
anti-bribery policy, while adhering to the Environmental and Quality Management
System in alignment with ISO standards and the requirements of the NERS
accreditation.

So, let’s talk about what’s in it for you.

In return for everything you can bring, we can offer you an exciting
place to work with a welcoming and friendly workforce.  We are a
fast-growing, dynamic business and even as our team grows in number,
maintaining our company culture is important to us. We want to keep the feeling
of being part of a small business alive, no matter how big we get.

Whether you’re based in the HQ in Swindon, field-based, or working
from home we have a lot to offer:  

The usual stuff 

Along with a competitive salary and life assurance, we provide
enhanced pension contributions matching 5% as standard. 

25days + Bank Holidays 

You can even buy or sell holiday allowance, giving you the flexibility
to enjoy more time with family and friends.

Private Medical 

We hope you’ll never need it, but just in case. We offer a fully
comprehensive medical scheme that can extend to your family as well. 

Sinewave Academy 

Our academy provides you with all of the tools and training needed to
power your career.

Sinewave Worx  

Our bespoke perks platform getting you discounts and cashback at loads
of high-street retailers. Our perks list is as impressive as the range of
our EV solutions! Want to know more? Charge ahead and check out here.

Join us